Holiday Inn Chicago - Crystal Lake - Hotel Reviews, Deals - Crystal Lake, IL

Also Known As:: Holiday Inn Chicago - Crystal Lake Hotel Crystal Lake; Holiday Inn Chicago - Crystal Lake Hotel; Holiday Inn Crystal Lake; Crystal Lake Holiday Inn; Holiday Inn Chicago

Address: 800 South Route 31, & Three Oaks Rd, Crystal Lake, IL 60014

Phone Number:

Region: United States > Illinois > Crystal Lake

Amenities:

Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access

Hotel Style:

Ranked #3 of 4 hotels in Crystal Lake

Price Range: $$

Hotel Class:3 star (3*)

Official Description (provided by the hotel):: The newly renovated Holiday Inn Hotel Crystal Lake and Conference Center is the only full service hotel in McHenry County that sits in a park like setting amid the oak trees overlooking sparkling Acorn Lake. This Crystal Lake Hotel is perfectly situated near several corporate centers for Sears, Allstate, Snap on Tools, Affinia, Cardinal Health, Nissan Forklift, True Value and more. We are conveniently located near several of Chicago s attractions including Chicago Metra, Volvo Auto Museum, Illinois Railway Museum, Raue Center for the Arts, Algonquin Commons Shopping District, Championship Golf Courses and relaxing spas. With our great location we are also easily accessible to O Hare and Midway Airports. This full service hotel offers amenities the business or leisure traveler can truly appreciate. We offer a 24 hour business center, heated indoor pool, sauna, fitness center, complimentary high speed Internet (Wi-Fi), simply smart bedding collection, 16000 Square Feet of meeting and banquet space, Three Oaks Dining Room and Lounge, Wedding Services and more. Located on site is Enterprise Car Rental and a complimentary shuttle the runs within a 5 mile radius. We are also a pet friendly hotel. Please register your pet before check in. Holiday Inn Crystal Lake we offer service, value and variety. ... more less

Reservation Options:: TripAdvisor is proud to partner with IHG, Hotels.com, Olotels, Travelocity, Priceline, Cheap Tickets, Hotwire, Agoda, Expedia, Venere and Tingo so you can book your Holiday Inn Chicago - Crystal Lake reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

tuxedofrank

Chicago, Illinois

Contributor

13 reviews

3 hotel reviews

Reviews in 6 cities

8 helpful votes

“Not the Best Crystal Lake has to offer”

Reviewed 23 April 2013

The hotel has been a Crystal Lake fixture for about 20 years. The rooms are about what you would expect for a three star hotel. They cut back on staff as far I can see and the Three Oaks Lodge Restaurant is about as bad as you can get. When my wife and I ordered Martinis they brought mine in... More

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Thank you for your comments and concerns regarding your stay at the Holiday Inn Crystal Lake, Illinois. We appreciate your feedback on your restaurant experience and the Martini's you received in our Three Oaks Restaurant. We apologize deeply for the service you received and not meeting your expectation with presentation of your drinks. Without your review we could not become... More

hannah r

1 review

“JUST OK”

Reviewed 28 February 2013

I would like to complain about the "we ID everyone" policy.. Where do I begin. oh ya, I am a 75 year old man that just had a severe heart attack and when the lovely worker heidi brought up my drink she asked for my ID... Really!! I am 75 years old!!!!!!!!!! of course I left it in my car... More

Thank you so much for your comments on our “ID Policy”, we love to hear feedback from our guests so we can better provide service to our clientel. As you stated your age and of course the situation we understand your concern with going back out to your vehicle for your license to show to our employee for alcohol consumption... More

vacationdaddy

West Bloomfield, Michigan

“Comfortable, clean and convenient”

Reviewed 3 February 2013

I spent one night here and found the staff to be helpful and everything was as-expected for a $120 hotel. I think the hotel has been around a while. I couldn't tell if the room was recently re-done but it was definitely clean and the king bed was just right. The lobby seemed large and clean and there was a... More

Thank you for taking the time to provide your feedback on our property and we look forward to seeing you in the future. We are excited to hear feedback our property and the amenities we have to offer. If you have an opportunity to please "like us" on facebook. More

kernvilledaddy

Simi Valley, California

Senior Contributor

37 reviews

23 hotel reviews

Reviews in 25 cities

23 helpful votes

“Very, very average.”

Reviewed 19 January 2013 via mobile

This hotel has the potential to be great but it really needs a renovation badly. The room was clean and that's #1 with me.... BUT, the room is dated, no desk, no microwave, no refrigerator , TV was typical poor hotel selection. Was a flat screen but not HD? Watched TV on my iPad with my Internet air card because... More

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Thank you for taking the time to write a review on our Hotel. We would like to apolgize that you found out hotel to be a little dated and would like you to know that we are taking your comments very seriously. The hotel has been doing many renovations along the way but unfortunately, some of the items that have... More

W Randal B

11 reviews

5 hotel reviews

Reviews in 8 cities

4 helpful votes

“Always A Great Stay”

Reviewed 17 January 2013

My wife and I, along with our two pomeranians, stay for business frequently at the Crystal Lake Holiday Inn. The facility and grounds are beautiful and the staff is always very friendly and accommodating. Would highly recommend this hotel.

Thank you so much for teh terric comments about our Hotel. We are thrilled that you stay with us often and really appreciate the fantastic feedback. Hope to see you again in the near future! More

Chris T

Madison, wi

Senior Reviewer

9 reviews

Reviews in 4 cities

3 helpful votes

“Bad all around”

Reviewed 14 December 2012

We visited this hotel earlier this week. To begin with, we found that EVERYTHING you did took forever. Sitting in the bar, the bartender would rather talk about stuff on her iPad with other employees than tend to the other patrons. It took almost 30 minutes to get her attention, not to mention follow up once we had our drinks.... More

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Dear Chris T, Thank you for taking the time to post a review of our property. Please accept my sincerest apology for the unacceptable service you received during your stay and any inconvenience your room accommodations may have caused you. I am also sorry for the problems you encountered with our Internet Access. The feedback we receive from our valued... More

Recon71

New Boston, New Hampshire

30 reviews

11 hotel reviews

Reviews in 17 cities

25 helpful votes

“A good place to stay if you're in the area”

Reviewed 21 November 2012

I wouldn't think this area should be considered a vacation spot, but if you're in the area for a meeting, Little League tournament (there was one while I was there) or whatever else, this is about the best place to stay. The staff were very good, friendly people and the hotel was very clean. The room was large with a... More

Thank you so very much for the wonderful comments about our hotel. We are very proud of it as well as our staff. I was sorry to hear that you did not find our restaurant up to the same standard as the rest of the hotel and you may be interested to know that we have focused much attention to... More

gerp_11

Alpharetta, Georgia

20 reviews

Reviews in 10 cities

11 helpful votes

“Absolutely dependable”

Reviewed 20 November 2012

HI chains are a well known commodity - same-old, same-old. If you're in the northwest suburbs of Chicago and are looking for a totally friendly, clean, guest-oriented Holiday Inn hotel, this one is the ticket. We've stayed there at least 6 times over the last 3 years (it's close to family) and every time has been excellent. I really screwed... More

Wow what an amazing review. I was thrilled to read the tremendous comments about the staff and particularly what you stated about the front desk. I hope we will so see you for stay number 7 and since you mentioed the pool, you may be interested to know that we just completely painted it inside and out. It looks fantastic!... More

marvingardens22

lubbock, TX

16 reviews

7 hotel reviews

“It's a hotel”

Reviewed 8 November 2012

Very quiet, which is not surprising considering it feels like a bummer. There's nothing specifically, just generally, it feels like a bummer. Room was okay, but here's a tip: A granite countertop and flat screen tv don't make up for the mold on the lampshades, and hair on the toilet. Again, quiet and slept well, room just felt like the... More

So sorry that you felt that the hotel was not up your standards. We were very glad however to hear that you slept well. Generally, our guest are very pleased with the accomodations and it is regretable that you were not. We will continue to work on our product and services and hopefully will meet your your expectations. Thank you... More

rinkrover

Cleveland, Ohio

26 reviews

14 hotel reviews

Reviews in 13 cities

13 helpful votes

“Great place and great service!”

Reviewed 5 November 2012

Very accomodating staff. Bar area was warm and cozy. Beds were very comfortable and room rate at $89 was great! Only stayed one night, but the place was definitely clean and well run. Would stay there again when visiting relatives in the area. Definitely not a place to stay if planning on visiting downtown Chicago, as traffic is terrible in... More

Thank you so much for your fantastic comments about our hotel. I was particularly thrilled that you enjoyed my staff so much! That is really important to us and we work very hard to deliver a great guest experience. Secondly, your comments about our cleanliness are also extremely improtant to not only us, but other travellers as well and I... More

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Holiday Inn Chicago - Crystal Lake Hotel Reviews, Crystal Lake

Holiday Inn Chicago - Crystal Lake

65 reviews from our community

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