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All 10 Danville hotels

BEST WESTERN Riverside Inn

57 South Gilbert Street, Danville, IL 61832
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Ranked #2 of 10 hotels in Danville
Most recent review
4 of 5 stars Reviewed 9 June 2013
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38 reviews from our community

    Trip type
Traveller rating
    13
    14
    5
    2
    4
Date Rating
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 9 June 2013

This older Best Western could use some refurbishing (e.g. carpets) but overall, and for a reasonable price of about $80 this was a good stay. The staff was efficient and friendly and the room was clean, though the carpets clearly need to be replaced. The air conditioner worked, but was a little slow to cool the room on a moderately... More

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Xenia, Ohio
1 review
4 of 5 stars Reviewed 18 May 2013

Overall a very good stay. Friendly and helpful staff. Accommodated our needs. Staff member Shamera Hoskins is a super employee.there was no resultant or fitness center to rate. The staff recommended an good restaurant to go to and also gave great directions. The breakfast was good, and rooms were very clean.

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BWRIVERSIDE, General Manager at BEST WESTERN Riverside Inn, responded to this review
6 June 2013

Hello Kenneth G, Thank you so much for your kind words and the great review. I am glad to see that you had enjoyed your stay at the BEST WESTERN Riverside Inn. I will ensure my staff will get a "high five" for a job well done. My staff and I are constantly looking for ways to improve. We are... More

Big Rapids, Michigan
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 28 April 2013

It's four stars for a Best Western. If you're looking for a Hyatt or Hilton you'll be disappointed. If you're looking for a quiet, clean, well run Best Western you'll be happy. Honestly, we stayed here because hotels in Champaign (our destination) were all full for a marathon. This is about 30 minutes away, all freeway and the hotel is... More

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BWRIVERSIDE, General Manager at BEST WESTERN Riverside Inn, responded to this review
6 June 2013

Hello Montebr, Thank you so much for your kind words and the great review. I am glad to see that you had enjoyed your stay at the BEST WESTERN Riverside Inn. My staff and I are humbled by your comments. My staff and I are constantly looking for ways to improve. We are constantly looking for ways to improve, and... More

Seattle, Washington
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 29 March 2013

I base my reviews on several criteria then average the score. I don't give concessions for a hotel being in a certain place or other, I base them as fairly as possible directly against other hotels I've stayed at in the past. In other words being good for Danville, IL doesn't earn it extra points as a hotel in Manhattan.... More

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See 4 more reviews by ryynoo for Danville
BWRIVERSIDE, General Manager at BEST WESTERN Riverside Inn, responded to this review
6 June 2013

Hello Ryynoo, I would like to thank you for your recent stay with us. I would like to apologize for the dissatisfaction you had experienced during your stay and any inconvenience you may have experienced. I have personally responded to you regarding your stay. If you have any questions or concerns, do not hesitate to contact me directly. My staff... More

Saugatuck, Michigan
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 7 March 2013

I recommend this hotel for convenience and it is quiet even though on a main street. It is close to restaurants and the hospital as well as the downtown business area. The staff are friendly and knowledgeable and it seems to be well managed. Although it is an older building, the rooms are updated and comfortable. Oh, and the coffee... More

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BWRIVERSIDE, General Manager at BEST WESTERN Riverside Inn, responded to this review
12 March 2013

Hello C S from Michigan, Thank you so much for your kind words and the positive review. I am glad to see that you had enjoyed your stay and had a pleasant experience at the BEST WESTERN Riverside Inn. My staff and I are constantly looking for ways to improve. We are constantly looking for ways to improve, and my... More

St. Charles
Top Contributor
139 reviews 139 reviews
17 hotel reviews
Reviews in 73 cities Reviews in 73 cities
124 helpful votes 124 helpful votes
4 of 5 stars Reviewed 15 January 2013

This is an older property and there have been some updates-the bedding, granite bathroom vanity and bathroom. The sink is outside of the bathroom which is very handy with two people getting ready. It seemed pretty clean. The coffee pot in the room is a Keurig. There is a frig but you have to go downstairs to use a microwave.... More

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BWRIVERSIDE, General Manager at BEST WESTERN Riverside Inn, responded to this review
24 February 2013

Hello Wekick, Thank you so much for your kind words and the great review. I am glad to see that you had enjoyed your stay at the BEST WESTERN Riverside Inn. My staff and I are constantly looking for ways to improve. I am currently evaluating our breakfast and I can assure we will correct the issues you had mentioned... More

A TripAdvisor Member
3 of 5 stars Reviewed 25 December 2012

Housekeeping did a very good job. We had a refrigerator that needs to be replaced. We lost 2 meals in it. I reported it wasn"t cooling properly and your staff just turned it to max, then it froze our drinks. Then I turned it down just below max and it was room temp inside the next morning.

Review collected in partnership with Best Western

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BWRIVERSIDE, General Manager at BEST WESTERN Riverside Inn, responded to this review
2 January 2013

Hello Loyal Best Western Traveler, We are glad to see you had a pleasant experience at our hotel. I am very sorry for the negative experience related to the refrigerator in your room. We have replaced the fridge in the room, but we did not get it delivered in time during your stay. I am again very sorry. I have... More

Crystal Lake, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 12 December 2012

Stayed here on several occassions for business. Each time I have traveled here I received the same courtious treament and clean room with the most comfortable bed I have ever slept on. The continental breakfast is good and has a decent variety of breakfast choices. Haven't stayed more than two consective nights but my room was clean when arrived back... More

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Texas
2 reviews
5 of 5 stars Reviewed 10 December 2012

Our stay at the Danville, Best Western Riverside Inn was wonderful. The staff was friendly and helpful, the room was clean and well appointed. The bed was confortable with plenty of pillows and luxe sheets. There was coffee and a mini fridge in our room. The shower was set at the perfect for both my vertically challenged self and my... More

Review collected in partnership with Best Western

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Grand Island, Nebraska
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 December 2012

My husband and I were driving back home and stopped here for the night. It was okay. The gentleman at the counter was great. He was very courteous so thank you for your hospitality. Comments on the hotel- it wasn't the nicest Best Western we've ever stayed at. Don't get me wrong, there's nothing really terrible about it to make... More

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Additional Information about BEST WESTERN Riverside Inn

Also Known As:
Best Western Danville
Danville Best Western
Address: 57 South Gilbert Street, Danville, IL 61832
Phone Number:
Region: United States > Illinois > Danville
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 10 hotels in Danville
Price Range: $
Official Description (provided by the hotel):
100% Non-smoking hotel located in Danville. Our hotel is close to all major attractions, corporations and hospitals. Our professional and friendly staff is here to take care of your hospitality needs. ... more   less 
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