I have stayed at this hotel several times over the years while visiting family in the area. Although their name has changed 3 times I think over the years, still a nice place and good staff. Nice warm indoor pool and I love their hot tub. Located across highway from Hickory Point Mall but far enough back off road, no... More

NOW called Welcome Hotel & Suites. Stayed here for 2 nights over Thanksgiving weekend. Entry was decorated nicely, but there was litter on the floor (paper). Elevator also had litter on the floor. Room was mostly clean, but carpet in front of bathroom had two huge bleached stains. There was a dead spider under the counter in the bathroom. The... More

My hotel of choice was booked and found the Welcome Hotel & Suites. It is definitely NOT a Holiday Inn! The entire hotel looks dated as do the rooms. I kept having issues with my room card where the door would not open and had to have my room keys replaced 3 times. Don't fall for the "keep your cards... More

Booked this as a Hotwire Hot Rate so didn't know what I was getting. Hotwire had it labeled as a 3* which it definitely isn't. It's probably is a 2.5* or 2*. That's Hotwire's problem, not the hotel's. As other reviewers have pointed out, it is no longer a Holiday Inn and Suites and now the Welcome Inn and Suites.... More

Now the Welcome Inn... Pretty good hotel. I'd stay there again. Very nice foyer.

First of all, it is no longer a HIE. The hotel changed hands a few months back when it went bankrupt. The new owners are a group right in Decatur. They have been putting money in to the hotel to make it better. Unfortunately, the service is not the best. Some lights were out in the room. We called down... More

I have travelled to the Decatur area on business a number of times over the last few years and have always stayed at the Holiday Inn Express in Forsyth and have been quite satisfied. However, a year or so had past between my two most recent stays and I noticed on my recent stay that the rooms had become quite... More

Checked in last night after coming from Springfield and visiting Abe Lincoln's final resting place. This was a moving and worthwhile experience. Was informed by the front desk staff that they weren't sure what the hotel brand was anymore, since this is all locked up in litigation and attorneys are attempting to right some mistakes in contracting and branding. Whatever...... More

I was staying at this HIE express for business travel. I travel for work and have stayed in several HIEs and this is one of the worst ones I have been too. In the hotel's defence, I did overhear and employee saying it would be renovated staring in a few months. My first complaint is that my room was not... More