The overall facility was mediocre, at best. The carpet was dirty and worn; bedspreads were filthy. First room we were assigned the ceiling was collapsing from a leak in the roof & room was musty smelling. Did assign us to another room and clerk commented normally that room was supposed to have been blocked out for non-assignment because it was... More

The staff were at a minimum disinterested in service. The rooms were noisy and the bathrooms were in disarray. Everything about this stay was sub-par. It appears that the hotel is under some type of renovation, so there may be hope for future travelers. However, at this time I could not recommend this establishment in good faith.

The night clerk was surly. When I arrived, I stated my name. He said "License and credit card". He picked a room. I saw him write 2somthing and asked for a room on the first floor (the place was practically empty). Without a word, he made another key card. Printed the checkin doc and said "Initial and Sign". I did.... More

I stayed here with one of my bands last year and refused to go back. Slow/confused service upon arrival/check in. A place I wouldn't take my socks off dirty. Plus the bed was hard as a rock and with only 2 pillows to pad the pain. Went to Country Hearth across from SIU and that's my overwhelming recommendation between these... More

We went to Edwardsville to visit our daughter who attends SIU-E. When we went to our room it was dirty and the bed unmade. They gave us another room and it was not great. Carpets were dirty, chairs uncomfortable, dirty and torn. Staff was friendly and breakfast was good. The bed was extremely uncomfortable and my husband and I slept... More

This motel is currently under renovation. I'm not sure what is planned but I will say that they have a lot of work to do. For a one nighter, it's not too bad. I wouldn't want to spend a lot of nights here. The furniture here definitely needs to be updated or repaired. The water pressure in the shower is... More

They are starting renovations and since the last time I stayed here, they are MUCH cleaner! They are painting and changing the carpets and tile too. From what I understand they've hired a new housekeeping supervisor and they are doing a much better job with cleaning the rooms and bathrooms. The staff is very friendly and helpful, but there are... More

Contrary to what others are posting, the customer service was very very good. All staff seemed professional and very helpful. Breakfast was just so-so, hot waffles, pastries, yogurt, eggs, sausage that kind of thing. The hotel DOES need updating . . . however, I cannot mark against them as they are in the process of doing so now. The beds... More

Checked in around 5PM, Friday afternoon and was advised that feather pillows weren't available because " a lot of people have allergies." I made the reservations on the phone and had requested feather pillows -- wonder why they didn't tell me that they weren't available when I made the reservations? Upon arrival that afternoon, we found "one 81/2 X 11"... More