I rarely write bad reviews but this hotel needs one. The hotel was nice and clean, nothing wrong with that at all. The purpose of this review is the for the poor level of service. The front desk employees at night was very rude ( hanging up the phone on you, attitude, etc). The hotel offers free shuttle services up... More

Checked into room for business trip. In my travels I have found many extremes from great to terrible with LaQuintas. This location as gone through renovations. In my opinion with over 100 nights in a hotel last year the renovations have missed many areas. First my Non Smoking room was very smokey even the hall way reeked. Front desk assured... More

got good corporate discount from my company and city hotels were more than twice as much. shuttle was 1/2 hour late (due to severe flooding earlier in the day). HOWEVER, the front desk could have told me that instead of saying that it would arrive @ 10:15 (while waiting in freezing cold) .. Lobby was under construction . (website made... More

Remodeled La Quintas like this one look great inside and out. Room had modern, Euro look and feel and nice, comfy beds. With the remodel, however, the micro and mini fridge disappeared, at least in our room. 15 minutes from O'Hare with free hourly shuttle. Airport pickup was timely but jammed 9 into a minivan, so short on seatbelts. Lobby... More

Helpful friendly staff! Large clean bathroom with plenty of towels and amenities. Comfortable bed. Excellent rate for aaa members. Great breakfast at good hours. Accommodating knowledgeable shuttle driver. Will choose this property again

Stayed while enroute overseas trip. A little far from airport but good price. No major complaints. Room needed attention for several maintenance issues. Airport pickup is not the best. Helpful staff! Would stay again!

You couldn't beat the price but we were very disappointed that the rooms were not cleaned as well as they should have been. When I checked in I asked if they had bad bugs and she told me she didn't know. Thank goodness I brought bed bug spray that I saw advertised on one of the shopping channels; I felt... More