Second stay here in about 5 years. I'm current platinum elite and checked in apparently "early" at 3pm. Comment was they "luckily had a room available". Hmmm. The room was standard (no upgrade) and as commented by others, walls and floors are thin - so be prepared. The property is isolated in an office park, so not too much traffic... More

We have been coming to this hotel for 4 yrs now with our family, All the staff seems to be the same which is very nice to see the same faces. Clearly this is w well managed hotel and we have told all of our friends. More

After having a good experience with a 3 night family stay at the Staybridge several years ago, we chose to come back for a 2 night stay this year and found the quality largely unchanged. The three of us shared a 2 queen suite because the larger 2 bedroom suite was not available, but we still found it more than... More

Great stay, quiet secure and fairly priced. Spacious room and comfortable bed. The Fitness room is oddly placed seems like it was an afterthought an uncomfortable to use. Overall great hotel of this type. More

The hotel was completely full when we stayed for a 4 night visit to Chicago. (Surprised no recent reviews). Staff was average to friendly at the front desk. Breakfast buffet was just as described - good to get you started for the day with a nice variety (oatmeal, bagels, fruit, yogurt). Walk was approx. 10 min to the train station.... More

Good spacious rooms with 2 bedroom 2 bath and living room. Stayed here from Wednesday to Sunday. Had wash cloths on Wednesday, but NO OTHER DAYS... Asked for wash cloths everyday and got the same answer.. "In the dryer, we'll bring them up to you." Never happened. Fitness room is terrible, share it with washer and hot dryers and chlorine... More

I saw the bedbug review just before our departure. I immediately got on the phone with the General Manager of the hotel. He was very helpful. They DID indeed have a problem in 436, it did not spread to any other rooms and was immediately exterminated and checked/rechecked over a few days. He was more then happy to discuss my... More

This is odd we stayed in this room over the weekend and had nothing of the sort of these things, We make a extra effort to double check with all the national reports of this type of issues. The hotel suite was clean and very comfortable for our family, I do know that this time of the year certain insect... More

11/12/10 Purchased 2-2BR suites rooms 436 and 438. At 11AM woke up to change my son's diaper and found 2 bedbugs in bed with us. Upon closer inspection we found many many bugs in all three beds. When we alerted the front desk they said the hotel was sold out, but they could move us the next night. After I... More