We just completed our third retreat at eaglewood and cannot say enough about the staff, to a person, the clean rooms, the fabulous food, great tech support, beautiful scenery. This is our third year and I just wish we could have every meeting there. I strongly recommend this resort for any meetings or events. Not one thing to suggest for...
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We always value feedback provided by our guests and appreciate the extra time you have taken to provide this information. I have shared this message with everyone at Eaglewood and we are pleased to read your stay was an enjoyable experience at Eaglewood Resort. Looking forward to year 4!
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Once again the staff at Eaglewood made our Scrapbook Weekend event a success. Making sure all the women had their supplies at their tables, adjusting temperature, lights, wheelchairs, coffee, anything we needed. We are always grateful for their wonderful service. The room we were in was beautiful, the sleeping rooms very comfortable and cozy and the restaurant buffets yummy. Keep...
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Reviewed 31 January 2010
Thank you for your kind comments regarding your stay at Eaglewood this past weekend, rest assured I will share your sentiments with our team. We appreciate you choosing us for your event and look forward to welcoming you back very soon. Best regards.
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I stayed at the Eaglewood while attending an event. The staff were all very helpful and polite. The room was beautiful, clean and very tastefully decorated. Very reasonable rates! Only downfall, beds were on the hard side.
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Thank you for your kind comments regarding your stay with us, rest assured I will share your feedback with the team. We hope we have the pleasure to be of service in the not too distant future.
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NEW YEARS adult package 2012
- Manager from Eagle wood please not write to me. I do NOT need you to respond to my review since it does not change my experience and you still charge "resort" fees even after people give you bad reviews on it.
CONS:
- So I scheduled the new years package even though the people...
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Thank you for your review; sorry we did not live up to your expectations. I will share your comments with our team and look to improve on next year’s event. Best regards.
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Everyone was so very nice. I love the spa, pool, workout room, etc. but I wish it was attached to the property as it was raining and cold.
The food was delicious.
The staff was very friendly/curteous (especially Hayden!)
Just not a place to go solo. Next time I'll be going with someone.
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Thank you for your kind comments regarding your recent stay at Eaglewood . Rest assured I will share your sentiments Hayden and the rest of our team. We appreciate you choosing us for your getaway and look forward to welcoming you back in the fnear uture. Best regards.
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Hi, My husband and I just got back from spending a two night stay. The staff was great from the time we walked in . It was our 15yr wedding anniversay and they upgraded our room to a pent-house suit. Adam Klos and Hayden did everything to make our stay comforted and the best. We misunderstood that there was a...
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Thank you for taking the time out of your busy day to share your very positive experience at Eaglewood Resort and Spa with us. It is wonderful to hear your positive comments about Adam and Hayden; they are a great representation of Eaglewood. It is rewarding to see the investment made in training paying dividends; rest assured I will share...
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We stayed for our 20th anniversary, and they upgraded us to a junior suite for free!!. We did the romance package, and found it to be well worth it. The massages were second to none, and the breakfast buffet had something for everyone. The winery near by was a very nice inclusion to the package as well. Thanks for taking...
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We always value feedback provided by our guests and appreciate the extra time you have taken to provide this information. I have shared this message with everyone at Eaglewood and we are pleased to read your stay was an enjoyable experience at Eaglewood Resort.
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Its nothing special at all and they rip you off. They say they are going to give you 1 price, then they change the price in the middle of the night and charge you a "fee" for parking and pool use. Done! not coming back to this place!
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Thank you for your recent comments; we appreciate the feedback and opportunity to address your concerns.
When booking, guests are notified of the "amenity fee" of $14.95. This does include a number of many things including parking, internet access, bottled water in your room, and use of the fitness center.
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I would have given this property much better overall ratings if the foodservice operation hadn't been so terrible. My recommendation is not to come here without a car so that you can eat elsewhere.
Highs:
- Professional, helpful and friendly staff
- Very attractive property and grounds
- Comfortable bed in very clean rooms
Lows:
- Mediocre service and food...
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Thank you for taking the time to give us feedback on your recent stay at Eaglewood. Only through the efforts of our guests opinions are we able to identify our strengths as well as areas in need of improvement.
I apologize for the service problems you encountered; rest assured that what you experienced is not indicative of our service standards....
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We recently had our daughter's wedding at Eaglewood (10/29/11). We also utilized the hotel for the over 100 guests that stayed the night. The entire experience was incredible!! I cannot say enough good things about Eaglewood and their staff!! When we first chose Eaglewood as our venue for our daughter's wedding, we didn't know a thing about throwing a wedding....
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Thank you for your kind comments, rest assured I will share them with Maureen and the rest of the team. We appreciate the opportunity you gave us to be of service on this special occasion. Best wishes to you and the newlyweds!
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