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Extended Stay America - Chicago - Lansing Hotel Reviews, Lansing

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Extended Stay America - Chicago - Lansing

2.5 of 5
2520 173rd Street, Lansing, IL 60438
Hotel amenities
Extended Stay America - Chicago - Lansing
9 traveller photos
Ranked #4 of 8 hotels in Lansing
3.5 of 5 stars 6 Reviews
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6 reviews from our community

    Trip type
Traveller rating
    3
    1
    0
    1
    1
Date Rating
Chicago, Illinois, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Not worth the price!”
2 of 5 stars Reviewed 27 April 2013

Although my room was clean and linens fresh everything else was terrible! Hallways had terrible mildew y smell. Staff is rude and obnoxious and have an attitude. There were no lotions when I arrived! How can a three star hotel not have lotion ? Check out is at 11 am not 12pm like every other establishment. And by 11:10 am... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - Lansing, responded to this review
29 April 2013

Thank you for taking the time to write a review of your stay. I sincerely apologize that you noticed a slight odor in the hallways and your check-out was not ideal. I have spoken with the housekeeping staff about the importance of cleaning and deoderizing areas within the hotel. As well, I am working with the staff on the proper... More

1 review
“A great stay for the price ....”
5 of 5 stars Reviewed 20 April 2013 via mobile

I have to say that the overall stay was excellent . If they could get the tv channel selection to match the overall stay then it would really be (A-1). Thank you all very much for everything my wife and I truly enjoyed the stay .

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - Lansing, responded to this review
24 April 2013

Thank you for your great review of our property. I'm glad that you and your wife had a great overall experience. I do apologize about our channel selection. We are always working to improve this company wide. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

Wisconsin Dells, Wisconsin
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
“Great stay”
4 of 5 stars Reviewed 1 January 2013

Just got home from spending two nites at this hotel. We found our room to be very clean and the beds are way comfy. The front desk clerk was very kind upon check-out and even wished us a blessed New Year, we would stay here again for sure.

Was this review helpful? Yes
HM-ESA, Manager at Extended Stay America - Chicago - Lansing, responded to this review
3 January 2013

Thank you for your great review of our property. I'm glad that you enjoyed the convenience in location and services provided. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area More

1 review
1 helpful vote 1 helpful vote
“I love this hotel!”
5 of 5 stars Reviewed 5 October 2012

My wife and I love this hotel. It is clean, newly remodeled and has excellent amenities. We call it our home away from home. It has an updated kitchenette where you can cook your favorite meal. You will not be disappointed.

Was this review helpful? Yes 1
john016, Manager at Extended Stay America - Chicago - Lansing, responded to this review
15 October 2012

Thank you for your great review of our property. I'm glad that you enjoyed the kitchen and amenities. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

Saint Louis, Missouri
1 review
“"Limited Stay America!"”
1 of 5 stars Reviewed 2 October 2012

I stayed here for a week and the room was average but the service at the front desk was horrible. Even the manager had an "extra" attitude. They didnt exhibit much professionalism and I was very disgusted by the cleaniness of the housekeeping.

Was this review helpful? Yes
john016, Manager at Extended Stay America - Chicago - Lansing, responded to this review
15 October 2012

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that the housekeeping and front desk service were not to your satisfaction. To make sure this doesn't happen again, I am reviewing this with the entire staff to ensure all our guests receive the upmost in quality services. Thank you again... More

Harrison, Ohio
1 review
2 helpful votes 2 helpful votes
“Home away from home for 11 months”
5 of 5 stars Reviewed 26 September 2012

Stayed at this hotel for 11 months while working in the Chicago area. Always clean, great staff. Great having an on site laundry and a kitchenette with a full size refrigerator. Maid service was very good. I always felt very safe and had no worries about my vehicle in the parking lot. Very convenient location right off I-80/94.

Was this review helpful? Yes 2
john016, Manager at Extended Stay America - Chicago - Lansing, responded to this review
15 October 2012

Thank you for your great review of our property. I'm glad that you enjoyed the convenience in location and services provided. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

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Additional Information about Extended Stay America - Chicago - Lansing

Also Known As:
Extended Stay America Lansing
Extended Stay Lansing
Lansing Extended Stay
Address: 2520 173rd Street, Lansing, IL 60438
Region: United States > Illinois > Lansing
Amenities:
Business Centre Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #4 of 8 hotels in Lansing
Price Range: $
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Extended Stay America - Chicago - Lansing
2520 173rd Street
Lansing, IL 60438
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