This is advertised as a luxury hotel but it doesn't function that way. No bellman or valet. We had to schlep everything ourselves, but they kindly provided a metal valet luggage rack for us to push ourselves. Gee thanks! Understaffed -- waited in line to check in for 10 minutes. Shower leaks. Shower door doesn't close. Room service food inedible.... More

This is a mid-rise business hotel, beautifully appointed rooms, but a little peculiar. When I pulled up at 9 PM on a Saturday, there were cars parked everywhere, and I waited quite a while for a valet. As it happened, they were doing work on their garage and had all the cars parked on the street. I finally spotted one... More

I stayed here for a solo getaway weekend, something I like to do occasionally And while the room was very, very nice, I was put off from the moment I checked in, when the front desk clerk questioned me as to the contents of my small cooler. For the record, yes, it was wine, and no, I wasn't planning a... More

We stayed here for a night while making a trip to Ikea. It is right off the highway which is nice and seems to be in some sort of business district or something. Upon arrival the parking situation is interesting but it's free so really can't complain about that. The person at the front desk was super nice and made... More

I stayed here for one night when visiting relatives. It was a nice hotel and had I been traveling for work, I would had been satisfied. Since it was more of a festive weekend, it was just OK. It is conviently right off 59 and 88, but not near any shopping areas. It has its own bar and a couple... More

I stayed at the Arista for the first time three weeks ago. What a great surprise! I love the hotel and have already been back for a second stay. The staff is very professional - efficient, attentive, pleasant. I love the modern look. The bed was very comfortable, the room clean, and lots of little touches added up. Great food... More

I've never been so comfortable in a hotel in my life. My only regret is that I didn't get to stay longer! The little details are what I enjoyed the most, like my name on the phone, the thoughtfulness given to the light switches, and the always-pleasant doormen. Free parking - right outside the front door (you might expect that... More

Recently experienced the Hotel Arista in Naperville. Very pleasantly surprised by the modern chic product. Amazing that a hotel of this high quality and great service is nestled quietly in the Chicago suburb of Naperville. The rooms were spacious and clean, and the warmth and caring of the team was evident at every touchpoint. Even the small touches were accounted... More

There are lots of quality hotels in Chicago area. We were looking for a little difference experience. Hotel Arista did that. They have many small touches that make it a pleasant experience. They have a very high tech room and the stuff works. We found the staff well informed and helpful when approached. They let you explore at your pace... More