My boyfriend booked this hotel based off of the website. The website is very misleading. The 2nd night we stayed there, they locked us out of our room because the manager put us down for only 1 night! WTH!!! So we went to get the reciept to show we were paid up to 3 nights and the lady at the... More

Stayed here for 3 weeks Sept to Oct 2011. We were very put off at first by the reviews but we needed to be near a train station and this was the only hotel which was within walking to a train station which takes you downtown and all over. We were suprised to see that the hotel is based in... More

Stayed here in early October for a concert in town. Obviously the decision was based on it being so cheap and near the Blue line, because the amenities were so bad it was funny. It really does stink, they really do leave out Swiss Rolls for breakfast... and that picture with the Sharpied-in room number is 100% accurate! I mean... More

I want to caution anyone staying at Chicago O'Hare Garden Hotel. The place is filthy dirty and I saw bed bugs craeling in the bed. I wrapped them in a towel & ran them to the guy on duty at front desk.The management couldn't care less. The owner lives out of the country. Don't say you havenen't been warned. Another... More

PLEASE READ*** WARNINGS: This was the worst hotel I have ever stayed at (and i have been to Mexico which I needed to wear flipflops in the shower and there were cockroaches). I am a regular traveler. I have never had such bad service in my life. The receptionist said they were out of pillows: never had that happen before... More

I have traveled all my life and this was the worst hotel I have stayed at. The pool had no water in it and weeds were growing up over it. Wallpaper was coming off, bathroom was horrible, rust everywhere. All night, it smelled like someone was smoking in our room. I booked this hotel because we weren't going to be... More

Stayed here in 2008 what a difference a few years makes! Staff we're rude. Guy checking us in too busy checking his text messages. Room DISGUSTING! Our socks were dirty brown in 5 minutes from filthy floor. Trash under bed. One of the beds was broken. Burn holes in blanket. Shuttle to airport went well but coming back was nightmare.... More

My husband and I recently spent four nights at the Garden Hotel. They do have a shuttle that will pick you up from the airport, which was nice. When we first arrived and checked in, the staff wasn't friendly or professional. We waited about 30 minutes to actually check in because their credit card machine was offline, and the managers... More

stunk to high heaven with deodorizer - had to cover my nose with the blanket to be able to fall asleep More