I have had the pleasure of staying at the Residence Inn in Rockford for business since Jan 2012. The staff has been extremely helpful in making me feel comfortable. The entire staff is always willing to assist you in any way they can. They greet you by your name and not by your room number. No matter the time of... More

I had to stay in Rockford for business for 12 months and had the fortune to stay at this property. I was with a large group that stayed the entire time and between the friendly staff, excellent pre-negotiated rate, friendly guest services and housekeeping staff, the stay was made a comfortable as staying at home. I ate breakfast there every... More

The hotel is ok, the redesigned lobby is nice, the breakfast left no complaints, but apparently there was an issue with the elevator that caused the fire alarm to go off twice in the middle of the night (1:50AM and 4:45AM). There are many choices of hotels in the same area, and unfortunately Residence Inn will not be on my... More

I have stayed at this hotel on neumerous occasions and have always recommended it to our Law Firm for a Great place to however they charge after you leave for charges they have admitted telling ou of the policy below which was not enforced cost my daughter 250.00 fortunate for her she did not have this amount on her card... More

I was not impressed with the lobby, I think it may be going through renovations and had a funny smell. But the rooms were unbelievable! I have stayed at several Residence Inn properties around the country and this one had the most impressive rooms. It was clean very spacious, comfortable bed, name brand appliances, new contemporary furniture. The breakfast is... More

Good location but very outdated in general. Lack of outlets and my wife killed a bug in their living room. Bathroom was cleaned but not cleaned well. Pool water very dirty and had no pool towels. We never recieved a reciept even at check out at the front desk was too busy even to acknowledge us leaving. On the plus... More

The hotel itself is situated in between several different hotels. Its very close to the interstate and very close to several restaurants, shops, stores, etc. It's in the nice part of Rockford and in a very safe neighborhood. The check-in staff at Residence Inn was very friendly and went out of their way to make me feel comfortable. They even... More

The rooms are just renovated and they looks really nice. Very confortable coach, 2 LCD tvs. The kitchen has everything you need to cook. And it is almost brand new. The service room are good enough, they will keep room clean. 3 days a week they organize a social dinner in the lobby, free beer and free soft-drinks. That's good... More

Properrty is right next to the Tiger Tail Gentlemen's Club. Convenient for some things perhaps, but not what I came to Rockford for. People running up and down the hallway, stomping on the floor above, and creaking old floors. The place only has one elevator and the main door in the lobby was never designed to bring in and out... More