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Hyatt Regency O'Hare

4.0 of 5
9300 West Bryn Mawr Avenue, Rosemont, IL 60018
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Hyatt Regency O'Hare
Ranked #5 of 16 hotels in Rosemont
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663 reviews from our community

Traveller rating
    204
    252
    108
    62
    37
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Families
79
 
Couples
112
 
Solo
92
 
Business
293
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Silver Spring, MD
Contributor
19 reviews 19 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 21 May 2013 NEW

Stayed here one night for business. Very convenient to the airport, it's a standard Hyatt with clean, functional rooms. Bed and pillows were comfortable. Bathroom is tiny but functional - small shower, no tub. I don't know why Hyatt doesn't invest in shower heads or towels like their competitors, but these are very average. Nice gym with both cardio and... More

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Racine, Wisconsin
1 review
2 of 5 stars Reviewed 19 May 2013 NEW

Since mid 2000, my significant partner and I would stay at this hotel for Anime Central. Because we enjoyed our previous stays, we could never imagine staying elsewhere and is always determined to get a room here. As usual, our stay was excellent until Sunday morning where I had an altercation with an employee whom I thought was a staff... More

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Woodland Hills, CA
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed 18 May 2013 NEW

I guess I should have had lower expectations when coming here, but I didn't. And subsequently, was disappointed. The Hyatt and I got off on the wrong foot from the get go at check in. The front desk clerk could not find my registration and told me there was no record of a reservation and flippantly said that they were... More

Was this review helpful? Yes 1
Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 17 May 2013 NEW

I booked 3 rooms for 1 night at this hotel for my business partners from out of the country. When we checked in we expected large 2 queen bed rooms as photos on their website but what we got was very small, yes, about 150-200 square foot rooms with bathrooms as small as, well, you can barely turn around with... More

Was this review helpful? Yes 1
Chevy Chase, Maryland, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 8 May 2013

This Hyatt is just off the freeway near O'Hare Airport. It is not an exotic location for walking to Downtown attractions, but is much less expensive and all the cool Downtown stuff is a short "El" ride away. I find the enormous open space and greenery in the main lobby very soothing and refreshing -- it is a great place... More

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HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review
14 May 2013

Jeffrey U, thanks for the great review of the Hyatt Regency O'Hare! We agree that our atrium is outstanding and the fresh greenery in our lobby is something that we're very excited to have. The "El" train is a great and convenient way to reach downtown while you're staying with us. We look forward to your return to the Hyatt... More

Baton Rouge, Louisiana, United States
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 7 May 2013

Hyatt has always been an odd brand to me, relatively nice properties with a Motel 6 service and amenity set. Example: this O'Hare Hyatt is a nice place, beautiful lobby and bar, nice conference rooms, etc. Very nice television features and comfortable beds. Yet it has thin towels and a bathroom from 1970 and dated rooms overall. Conference facilities are... More

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HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review
13 May 2013

Bradley A, Thank you so much for your feedback on our hotel! To accommodate the needs of everyone we serve, 1% of our guest rooms are smoking rooms; which equals to around 9 rooms here at our hotel. When we are sold out, sometimes we are unfortunately dealt with the situation where we have to put a guest in a... More

Madison, Wisconsin
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 7 May 2013

Attended a conference here with about 900 colleagues. The hotel was nicely decorated. Beds were comfortable. Housekeeping and food service did an excellent job. Looking forward to going back next year.

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HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review
8 May 2013

Thank you so much for your great feedback on your stay at the Hyatt Regency O'Hare. We look forward to seeing you again in the future! More

Ohio
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 27 April 2013

My last five trips to Chicago have had me spending 100% of my time in the O'Hare area. I loathe the Rosemont area and the exterior of the Hyatt Regency O'Hare is just as cold, ugly, and forgettable as it's surrounding buildings. But once you step inside the Hyatt Regency O'Hare, you forget you're in purgatory and instead in one... More

Was this review helpful? Yes 1
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review
30 April 2013

We truly apprecaite that the Hyatt Regency O'Hare is your first choice when in the Rosemont area. We are proud of the $64 million "facelift" we had a few years back and glad you enjoy it as well. As for the Rosemont area, there have been many additions within walking distance of the hotel that you may enjoy, including a... More

Houston, Texas
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 24 April 2013

I stayed here over night. The lobby, check-in, restaurant and bar area all are nice. However, the room was cramped with the smallest bathroom i've seen in a hotel. Now I would expect this in a hostel but a Hyatt!! Not good. I guess the rounded building is the reason for this.

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HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review
30 April 2013

The nearly famous rounded parts of the building are indeed the reason for the design of the room you stayed in while with us. We certainly hope that you will join us again, and be sure to mention this at check in so that we can accommodate you in another area of the hotel. More

New City, New York
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 23 April 2013

We visit family in Chicago regularly and stay at the Hyatt Regency O’Hare in Rosemont, IL. The property is outstanding and the staff exemplary. It is a beautiful hotel; there is a shuttle service to the airport and it is a very short walk to the blue line L station. The rooms and public areas are kept immaculate and every... More

Was this review helpful? Yes 1
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review
30 April 2013

We will be sure to share your comments with all of our associates, and are particularly proud of Chelsea and Courtney also. Thank you for your repeat business; your loyalty to Hyatt Regency O'Hare is truly appreciated. Should there be anything we can do in your future visits, please do not hesitate to let us know. More

 
 
Hyatt Regency O'Hare
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Additional Information about Hyatt Regency O'Hare

Also Known As:
Hyatt Regency o`Hare Hotel Rosemont
Hyatt Regency o`Hare Hotel
Hyatt Regency Rosemont
Hyatt Regency o Hare
Hyatt O'hare
Hyatt Regency Ohare
Hyatt Rosemont
Rosemont Hyatt
Hyatt Regency Ohare Hotel
Address: 9300 West Bryn Mawr Avenue, Rosemont, IL 60018
Phone Number:
Region: United States > Illinois > Rosemont
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#2 Luxury Hotels in Rosemont
#5 Business Hotels in Rosemont
#10 Family Hotels in Rosemont
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
World-class convention hotel, minutes from O'Hare Internation Airport and connected by skywalk to the Donald E. Stephens Convention Center in Rosemont. Just 15 miles by expressway or commuter train from downtown Chicago, with convenient access to all of metro Chicago's business, sporting, shopping and entertainment venues. ... more   less 
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