Rooms were clean and dated well. Front desk was excellent. The Frisco restaurant on site serves a very good burger. The Union employees in the restaurant were very professional. The breakfast buffet was second to none. We had a little problem with people not involved in our meeting walking through our meeting to get to another conference room. Overall very... More

Great friendly service both from the hotel and banquet staff. Very clean rooms, but not a quiet as I would expect from this nameplate. Granted they are near an airport, but that should have been part of the design. Shuttle service to and from O'Hare is good, occurring every 20 minutes. The heavy union influence was a turn off with... More

I've spent three days here for a business trip. The Intercontinental O'Hare confirms the good reputation the Intercontinental group has worldwide. The hotel is strategically positioned very close to the international airport, connected with a reliable free shuttle service (every 20 minutes, starting at the hour). The area is surrounded by offices (my one happens to be right behind the... More

We stayed here for my birthday and we were upgraded to a suite. It was beautiful and very spacious. Everything was very clean. The breakfast buffet was delicious with so many choice. The stay was perfect:-). I would recommend and stay here again for sure!

Okay, I checked into the hotel today with a friend from school. We are both asian and when we went up to the front desk to confirm my reservation and get the keys for the room, I felt that the front desk lady was very unfriendly and some what rude. I immediately felt bad but i thought what the heck... More

I stayed here for one night for a business meeting. The staff is extremely helpful and responsive, from when I made the reservation through my short stay. I had a package sent to the hotel with meeting materials and it arrived safely and immediately sent to my room upon my arrival. The shuttle from the airport to the hotel is... More

Big rooms with full amenities and though you can see the busy airport from your window, it is not as noisy as you expect it. A nice modern and clean lobby but little experienced check in staff. Have seen better room service menus in other Intercont and got sick from the breakfast which is not very tempting. Nice area around... More

Stayed at the InterContinental O'Hare because we had tickets for a concert in their Montrose room. Parking was a bit confusing at first, but once we figured out where the entrance was, it was very convenient. Check-in went smoothly however we were supposed to receive drink coupons that never materialized. We were initially told they placed them in our room... More

Comfortable room, with pretty but somewhat dysfunctional bathroom--inconvenient towel bars, difficult shaving secondary to sink position--fashion, not function. Rest of room and property was very good. Comfortable beds, quiet rooms. Very nice stay