This is my second review on this hotel and I cannot say enough. I am an International Horse Show Announcer and have stayed in Marriott hotels all over the world including the Middle East. This particular Marriott is outstanding owing to the fact that Barbara Merigold the General Manager and her staff are the absolute best. From entering the Hotel... More

Illinois is definitely the home of beautiful small towns. St. Charles is certainly among them. If business or pleasure brings you to this serene area by the Fox River west of Chicago, a great place to stay is the Courtyard by Marriott. It is not a large hotel, if that is a concern, though it is large enough to be... More

Selected this Marriott property for overnight while attending a concert. Rooms need updating badly. Handles on drawers were rusted, and mattresses were lumpy. The room was clean and lobby recently updated. We approached the property and were excited to see the balconies. During checkin we asked if all rooms on upper floors had balconies and were told yes; Of course... More

We used the Marriott Courtyard as one of the hotels for our guests to stay at for our wedding. We got married in Geneva, but chose this hotel (along with the Herrington Inn and Spa) because we thought it was the nicest out of the surrounding hotels in this price range. The contact person was Vicky and I dealt with... More

I stayed overnight on a Saturday. The Hotel was busy with Wedding goers and another large group. The service was good, the staff friendly. The neighbors next door didn't take into account that others were sleeping when they slammed their door but that was not fault of the hotel. The bed was very comfy and the room was cozy. The... More

As per my previous review this has become a second home to me and I would like to add a couple of new names to my thanks list... Adam is always very polite, using the corporate terms of yes sir and Mr Leonard when addressing me.....as we are all pretty good friends now it's first name terms at my request....I... More

Before I arrived at the hotel I spoke with Vicky who was courteous and helpful. She was welcoming and professional. I asked to speak to her manager and Barb was warm and welcoming. When we arrived we checked in by Andre who was professional and fun. When we went to the lobby for dinner Adam was wonderful. Service was quick... More

If you need to stay near St. Charles, this is the place. The staff is top notch and really tries to make your stay the best possible. The hotel is close to local attractions and restaurants , grocery stores, etc. Great Hotel!

This hotel is great and the staff is fabulous. They are very helpful and will assist guests with whatever they need. They are also always smiling. I have stayed here many times and have never been dissapointed. Will return again soon. The hotel is very clean and everything looks fresh.