I booked this hotel for one on the spur of the moment after deciding not to stay in downtown Chicago. When we first checked in, we were given keys to a room on the first floor that had not been cleaned. We had already lugged all of our luggage into the room (along with our 2 year old), so it... More

I had a problem from when i stepped in to when I stepped out. I stayey here before and had a minor issue but thought I would give it another chance....BIG mistake ...not sure how hyatt allows his place to embarress its brand. The management was the biggest joke young arrogant who doesn't know what customer service means. Made me... More

I was surprised at the value of the one bedroom, which we got for $99 night. I booked two rooms for family and both were good sleeping experiences. It was one bed with full queen bed (sofa) in separate sleeping area with kitchen (full-size fridge, etc.). Warm pool with built in hottub and spa. Front hotel staff was very friendly... More

I stayed in this hotel with my family for one night in 2011. The hotel room is pretty good, I should be very clear with that. However, the front desk staff looked not quite trained. First, it was hard to understand what they were saying. Then, they would not bother to explain any of the amenities hotel may have. The... More

We stayed here over labor day weekend with our two small children and were overall very happy. Nice pool area, nice breakfast, big suite, friendly and helpful staff. Our only complaint was that we could hear our neighbor's alarm clock (several times) one morning. Luckily, that's all we heard coming from next door. We also found that the hallway outside... More

I’ve stayed at this hotel a handful of times with my most recent visit in July. I’ve also stayed in all three room types (studio, one bedroom, two bedroom). This visit was a one bedroom. I was staying with a group of women who were meeting there for a bachelorette party. Only four slept over, but several more met ahead... More

Everything about this hotel was pleasant, from the man with the strange name at the service desk, to the delicious food served to guests at breakfast. The kitchenette was very adequate and the entire space was spotless. One last thing, the price was reasonable and access to shopping outstanding! Thank you More

We stayed at this hotel for one night on July 28. We booked the 2 bedroom suite. It was quite nice. It has two full bedrooms each with a queen sized bed that was quite comfortable. In addition each room has it's own full bathroom which is very advantageous. Each room also has a 32" flat screen TV with HD... More

We booked a last minute stay through Hotwire for a great price but then became concerned at some previous reviews. We quickly found the staff to be friendly and helpful and the room to be clean, quiet, and spacious as we were travelling with two small children. It was nice to have a fridge and microwave for drinks and snacks... More