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All 5 Sycamore hotels

Holiday Inn Express Sycamore

2.5 of 5
1935 Dekalb Ave, Sycamore, IL 60178
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Holiday Inn Express Sycamore
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Ranked #2 of 5 hotels in Sycamore
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28 reviews from our community

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Date Rating
Cleveland, Ohio
Top Contributor
99 reviews 99 reviews
46 hotel reviews
Reviews in 55 cities Reviews in 55 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 19 April 2013

In town on biz. Simple, plain property that delivers. Check-in was quick and service was friendly. Room was plain but comfortable. Nice chair, good desk, and a really comfortable bed - what else does one need? Would stay here again

Was this review helpful? Yes
SycamoreManager, General Manager at Holiday Inn Express Sycamore, responded to this review
20 April 2013

We are glad you enjoyed your stay. My staff is encouraged by your words to continue their efforts to take care of our guests. We hope you will continue stay with us whenever you are in town. More

Mahomet, Illinois
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 18 March 2013

Spent one night here the evening before my children competed in a swim meet. Everything was great. The front desk staff was very friendly, our room was comfortable and clean; fairly spacious for a room with two queen beds. Breakfast the next morning was excellent. There were lots of hot food choices plus the standard muffins, bagels, cereals, fruit, etc.... More

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See 2 more reviews by allidan2 for Sycamore
SycamoreManager, General Manager at Holiday Inn Express Sycamore, responded to this review
20 March 2013

Thank you for such a positive review. We appreciate you taking the time to share your thoughts. It is always nice to share such positive comments with the staff. This helps reinforce our service culture and lets us know that our work is not unnoticed. More

Nebraska
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 14 March 2013

The Front Desk Agents at this property are great! They are very knowledgeable and will go out of their way to make sure you are comfortable. Very highly recommended hotel! I will definitely be back when I need to stay west of Chicago.

Was this review helpful? Yes
SycamoreManager, General Manager at Holiday Inn Express Sycamore, responded to this review
15 March 2013

Thank you for your kind words. I really appreciate you taking the time to share your thoughts about your stay. It is truly rewarding when a guest recognizes our staff's efforts and takes time to share their feelings. Your comments will be shared with my front desk staff as reinforcement to continue their efforts to make the Holiday Inn Express... More

Hastings, Michigan
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
Reviews in 17 cities Reviews in 17 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 19 February 2013

Stayed here last weekend with my husband for a couples weekend out. Friday night was very good, great check-in and didn't have any issues. Saturday night was a different story. There were TONS of little kids running all over the third floor up until about 11PM. Tried to call the front desk to find out the phone didn't work. When... More

Was this review helpful? Yes 1
SycamoreManager, General Manager at Holiday Inn Express Sycamore, responded to this review
21 February 2013

Thank you for sharing your thoughts. I greatly appreciate your feedback on how we are doing. We rely on our guest to let us know how we are doing and what we can do to better meet their needs. My apologies for my staff's behavior this is not acceptable behavior. We will be retraining the staff and reinforce our standards.... More

Saint Louis, Missouri, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 5 January 2013

This was hands down the very best hotel stay we have EVER had! The staff was incredibly friendly and helpful. We ordered food from a local restaurant that was delivered without condiments, but the front desk staff saved the day. They even helped us find family friendly entertainment for our little ones ages 1 & 3. The swimming pool was... More

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SycamoreManager, Manager at Holiday Inn Express Sycamore, responded to this review
7 January 2013

Thank you very much for your comments. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgement of such a positive nature. It is truly rewarding when a guest recognizes our staff's efforts and takes the tiem to say thank you. Your comments... More

new lexington ohio
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 16 December 2012

I recently stayed at this hotel because I was in town for my brother's funeral. This hotel was one of the cleanest hotels that I have ever stayed at. The hotel also had some very friendly front desk staff I have encountered. The morning that we left, we also enjoyed the breakfast. I will be staying here again in the... More

Was this review helpful? Yes 1
SycamoreManager, General Manager at Holiday Inn Express Sycamore, responded to this review
18 December 2012

Thank you for your kind words. My staff and I try hard to keep property maintained and our guests well taken care of. We appreciate all guest comments as it lets us know what we are doing right and what we can do better. These kind words help to keep us motiivated to strive for excellence. Thank you again. More

Naperville, Illinois
1 review
1 of 5 stars Reviewed 8 December 2012

I reached the Holiday Inn Express Hotel and Suites as planned per the reservation. The reservation was made to specifically for my kids swim meet which was scheduled in the neighboring YMCA at 6am, so we drove from our home to the hotel. To our shock, we had been booked in a smoking room. When I requested a change, I... More

Was this review helpful? Yes
SycamoreManager, General Manager at Holiday Inn Express Sycamore, responded to this review
13 December 2012

I am sorry that you feel you had a bad experience, my front desk was trying to explain to you that your room was booked through a thired party as a smoking room with no requests for non. The hotel was sold out of two queen nonsmoking rooms and the only nonsmoking room we had was the king suite with... More

West Des Moines
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 17 November 2012

Booked online accidentally 2 smoking rooms, tried to cancel the same day and was granted only credit for 1 room. The manager showed no professionalism to resolve this. I had planned on staying several nights in the future but will stay in Chicago, Peoria, or the Quad Cities for future business in the area. Our company stays a lot a... More

Was this review helpful? Yes 1
SycamoreManager, Front Office Manager at Holiday Inn Express Sycamore, responded to this review
21 November 2012

When booking a reservation online it does give the guest several prompts to review their reservation before confirming it. If you are not sure what a room type is they can click on it to get a better description. Also adding a request to the reservation stating nonsmoking preference helps the hotel try to resolve this prior to check in.... More

Denver, Colorado
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 25 September 2012

This is a very typical Holiday Inn Express. The hotel is three levels, located on a busy, highway-like street with normal, clean, uninteresting rooms. I was able to walk about half a mile to a large strip-mall development with almost every chain store. They do allow smoking in the hotel and it smelled like cigarette smoke. Breakfast was served on... More

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SycamoreManager, General Manager at Holiday Inn Express Sycamore, responded to this review
5 October 2012

Thank you for your comments. We appreciate all feedback. I am looking into changing from styrofoam plates to paper, which is at least better for the environment. More

St. Louis
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 10 June 2012

Stayed one night on business. The rate was very good and the room was nice (non smoking). I was on the third floor. I did not use the pool or workout room but they looked to be nice for this size of hotel. The breakfast was very good for free and I would probably stay again. The negative... I hate... More

Was this review helpful? Yes
SycamoreManager, General Manager at Holiday Inn Express Sycamore, responded to this review
12 June 2012

Thank you for your feedback. My apologies at this time we still have a small percentage of smoking rooms. I am reviewing the employee smoking policy. More

 
 
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Additional Information about Holiday Inn Express Sycamore

Also Known As:
Holiday Inn Express Sycamore Dekalb Hotel
Holiday Inn Express Sycamore Dekalb Hotel Sycamore
Holiday Inn Sycamore
Sycamore Holiday Inn
Address: 1935 Dekalb Ave, Sycamore, IL 60178
Phone Number:
Region: United States > Illinois > Sycamore
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 hotels in Sycamore
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express in Sycamore! Our hotel is only 5 minutes from Northern Illinois University and 10 minutes from the Convocation Center. We offer 69 freshly renovated rooms, two of which have 3 queen beds! These rooms are popular with families. All of our suites offer a microwave and refrigerator making them perfect for extended stays. Hauser Ross and Kishwaukee Community Hospital are within one mile of the hotel. We are a short distance from Monsanto, 3M, Target Distribution Center and Engineered Storage Products. We are an hour and 19 minutes from Midway Airport and 1 hour from O'Hare Airport. We are close enough to Chicago for a day trip to the city but far enough away for you to enjoy DeKalb and Sycamore's small town charm.Come try our hot Smart Start Breakfast Bar! Whether you are visiting a family member at N.I.U or preparing for a meeting, you will leave the Holiday Inn Express in Sycamore feeling ready, refreshed and relaxed. ... more   less 
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