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Candlewood Suites Chicago Waukegan

2.0 of 5
1151 S Waukegan Road, Waukegan, IL 60085
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Candlewood Suites Chicago Waukegan
Ranked #6 of 16 hotels in Waukegan
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26 reviews from our community

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Date Rating
Lexington, Kentucky
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 May 2013

This is a clean and quiet Candlewod Suites property located on the far north side of Chicago in Waukegan. I stay here regularly as my company has an excellent discount rate with the property. The staff is always friendly, the rooms are always spotless and the location is easy walking distance to many shopping and dinig options at the Fountain... More

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Corbin
2 reviews
5 of 5 stars Reviewed 29 April 2013

In this day and time, cleanliness was my number one concern. I examined the room before unpacking, making sure there were no sign of bed bugs. Not only did I not find bed bugs, but I didn’t find one strange hair. The service staff at this hotel really takes pride in a job well done. The room was so clean!... More

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Ohio
Top Contributor
81 reviews 81 reviews
18 hotel reviews
Reviews in 31 cities Reviews in 31 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 24 April 2013

This was my second visit at the Candlewood Suites Waukegan for business. I was a bit disappointed this time which is why I only gave them a very good rating. I am very sensitive to cigarette smoke and I woke up in the middle of the night to a nasty smell. As it turns out my room was right below... More

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See 4 more reviews by ZWERGLDAD for Waukegan
IHGCare, Guest Relations Manager at Candlewood Suites Chicago Waukegan, responded to this review
10 May 2013

Dear ZWERGLDAD, Thank you so much for taking the time to write a review about your stay with us. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest requests. I apologize for the shortfalls during your recent stay with us. We constantly strive to provide an environment of... More

2 reviews
5 of 5 stars Reviewed 10 February 2013 via mobile

This is a great place to stay if you are in the area, great prices, very clean rooms and great service. We went to my son's Navy Graduation, we had ran into a problem with our first hotel. Called and got two rooms at last minute, they even gave us a discount!!! Thank you for making our weekend great. Will... More

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Wayne H, Manager at Candlewood Suites Chicago Waukegan, responded to this review
14 February 2013

I remember your stay! I am happy to hear that we could help make your weekend better. We love to have Navy families stay with us. Thanks for staying with us at Candlewood Suites-Waukegan and sharing your positive experience with us! We strive to love up to our motto Great Hotels Guest Love! More

Green Valley, Arizona
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 February 2013

Stayed here this past Thurs & Friday night for sons Navy basic training gradutation - found Candlewood Suites to be clean & comfortable. General manager/front desk friendly & helpful. Recently remodeled rooms to include a kitchenette with 2 burner stove, microwave & refrigerator. Flat screen TV and ample desk/table workspace. No free breakfast is offered (my husband doesn't like the... More

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Wayne H, Manager at Candlewood Suites Chicago Waukegan, responded to this review
14 February 2013

Thank you for staying with us at Candlewood Suites! We love to have our Navy families come stay with us! Some advice to any Navy families coming to graduation that are flying in to O'Hare or Midway airports - prearrange your taxi or limo service. Taxis from the airport will charge you 2 to 3 times as much then a... More

Waukegan, Illinois
1 review
5 of 5 stars Reviewed 3 January 2013

I've stayed here twice in the past 2 months. The hotel is extremely clean, comfortable and modern and the staff was very accommodating to my needs. The rooms have the most comfortable beds I have ever slept in. The shower is powerful with lots of hot water. The furnishing and appliances in the room are modern and very nice, including... More

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Wayne H, Manager at Candlewood Suites Chicago Waukegan, responded to this review
15 January 2013

I am very happy you enjoyed your stay with us at Candlewood Suites-Waukegan. We are very pleased you enjoyed the HD channels and the new flat screen TV that were a part of our million and half dollars renovations. We hope to see you again when you are in the Waukegan area. More

Washington DC, District of Columbia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 November 2012

It was a very nice hotel with courteous and efficient staff. It was a modern hotel in a nice neighborhood. Clean and attractive grounds. The front desk staff was always polite and quick. They were able to steer me to good restaurants and made sure that I had a pleasant stay. The room was designed well. I liked the kitchenette... More

Was this review helpful? Yes 1
San Francisco, California
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 8 August 2012

The room was very attractive, refurbished, kitchen great. Front desk was very helpful with nearby restaurants as well as calling for cabs. It is the suburbs so not great without a car. Wasn't familiar with the suburbs of Chicago but had to stay in the area due to a medical appt. required by my company. The town of Waukegan didn't... More

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Chicago, Illinois
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 August 2012

The hotel and the location is good but staff including front desk & manager are very unfriendly.. They never try to help and show always they are busy.. They never smile or wish or talk good; they think they r doing some favor to us..

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IHGCare, Guest Relations Manager at Candlewood Suites Chicago Waukegan, responded to this review
18 August 2012

Public Acknowledgement Dear Lisa m, Thank you so much for your candid review of our hotel. I am deeply sorry for the unacceptable service you have received from our staff. I assure you that this is not the norm you should expect from our hotel. The feedback we receive from our valued guests, like you, enables us to target problem... More

New York City, New York
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 20 February 2012

The hotel accommodation was excellent with exceptionally spacious and clean room. The staff was very pleasant checking in and out.

Was this review helpful? Yes 2
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Additional Information about Candlewood Suites Chicago Waukegan

Also Known As:
Candlewood Suites Chicago Waukegan Hotel Waukegan
Candlewood Suites Chicago Waukegan Hotel
Candlewood Suites Waukegan
Candlewood Waukegan
Waukegan Candlewood
Waukegan Candlewood Suites
Address: 1151 S Waukegan Road, Waukegan, IL 60085
Phone Number:
Region: United States > Illinois > Lake County > Waukegan
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Wheelchair access
Hotel Style:
#1 Best Value Hotels in Waukegan
#6 Family Hotels in Waukegan
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Come and experience our new Comforts of Home Bedding Collection. Our Candlewood Suites - Waukegan/Gurnee is a 4-time Quality Excellence Award Winner. Spacious and built for comfort, each of our suites has a full kitchen complete with microwave and full size refrigerator. You can catch up on work with an oversized executive desk with two phone lines and free high speed Internet in every room. Relax in the overstuffed recliner while you enjoy the cable TV, listen to your MP3 or watch movies on a VCR / DVD player. Borrow your favorites from our free DVD library at the front desk. Work off some stress in our Fitness Center or visit our Candlewood Cupboard, where you can purchase meals, snacks and sundry items at competitive prices. Our setting is the perfect choice for business or leisure travelers. The Candlewood Suites Chicago - Waukegan is located just minutes from everything including: Businesses: Great Lakes Naval Training Center, Abbott Laboratories, Cardinal Health, Baxter, Medline, Omnicell, PCI, Uline, Yaskawa Attractions: Six Flags Great America, Gurnee Mills - Mega Mall, Ravinia Festival Grounds, Lake County Fair Grounds Universities: Rosalind Franklin University, Chicago Medical School, College of Podiatric Medicine, CLC We are proud to offer our guests free membership in Priority Club Rewards. Come and let our friendly staff help you to enjoy a truly remarkable hotel. ... more   less 
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Candlewood Suites Chicago Waukegan
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