My fiance' and I are originally from this area in Indiana and visit "home" three to four times a year (and sometimes more.) We always stay at the Holiday Inn Express West and are treated wonderfully there! From the desk staff to the breakfast staff and even the housekeeping staff, they are wonderful! We frequently travel with our dog and... More

I booked the room through AAA South and specifically asked for a no smoking room. We were unable to obtain a non smoking room and had to suffer two nights smelling someone elses used smoke. Ugh. Ice machine on our floor (4th) not working. They did get it fixed but should have known it was broken. The bulb in the... More

Reserved two rooms for an overnight stay prior to a visit to Holiday World in Santa Claus, Indiana in early August. I travel frequently for work and I am very picky when it comes to paying for a hotel room for my family to stay in (especially my grandkids). Upon arrival, I asked if my two rooms could be near... More

Everyone was so nice and the rooms were so clean....we travel alot and this is by far the best hotel ever More

I was in town for business and my entire family was with me. I had researched the property online before coming, but I have now learned that you can not totally depend on online research for all the information you need. I hope this review saves someone time and money. I have so many complaints that I will narrow them... More

As a priority club member I stay frequently at HIS. This was not a good experience. The positives were good location close to restaurants and shopping and clean room. The negatives were: sink/vanity right next to door, mirror too low, problems with shower and toilet, bedding crumpled up, very narrow hallways, cramped eating space with limited breakfast items, problems with... More

Stayed here eight days while my father was in the cardiac care Unit at St Marys. The staff was wonderful! Room was clean. Nice bed. My only complaint is that it was hot! Seems no matter how you set the thermostat it just reaches a certain point that it cuts itself off. More

Thought it was a nice hotel for my husband, kids, and myself. The only thing that I would suggest is to have outlet covers available for people with small children. Very clean and breakfast was very good as well. More

I stayed here one night on business. What should have been the normal pleasant stay you expect from a Holiday Inn Express turned into a sleep deprived night. The property is on an odd shaped lot, where three sides of the hotel face the street. My room was at the back of the propoerty where there was considerable street noise.... More