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BEST WESTERN Northwest Indiana Inn

3830 179th St., Hammond, IN 46323-3035
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BEST WESTERN Northwest Indiana Inn
Ranked #4 of 11 hotels in Hammond
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28 reviews from our community

    Trip type
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    3
    9
    4
    2
    10
Date Rating
Saginaw, Michigan
Contributor
18 reviews 18 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 16 May 2013 NEW

The rooms are ok they seem clean not really any concerns I have with the room. The ladies that clean the rooms seem nice enough. The big problem I have with front counter people, they are rude, uncaring, and disrespectful to the point I didn't even want to approach the front counter because I knew it would upset me. The... More

Was this review helpful? Yes 1
bwnwi, General Manager at BEST WESTERN Northwest Indiana Inn, responded to this review
17 May 2013

I want to Thank you for your response and staying with us. I also want to apologize to you for inconvienance you felt from the front desk staff. Please contact me personally to discuss your comment regarding the front desk staff. It is very important to me that our front desk is respectful, curtious to all our guest. I can... More

Orange, California
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 11 April 2013

Location right of the interstate. Little tricky to get too. The hotel has a restaurant and bar. Bartender very friendly guy. No restaurants in the immediate vicinity but not far away about a mile each direction you can run into some fast food restaurants. The staff is pretty friendly. Would recommend it as a hotel to spend the night in... More

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1 review
4 of 5 stars Reviewed 29 March 2013 via mobile

I decided to stay at Best Western of Hammond as I've stayed at other Best Western hotels in other states. I could not have been happier with my stay. The room was perfectly clean, the staff was exceptionally friendly, and overall the hotel had a great atmosphere! A little pricey though. I loved the bathrooms, they were nice and roomy.... More

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Denver, Colorado
1 review
1 of 5 stars Reviewed 24 March 2013

First off, the Manager Dipti, was very friendly and the staff I was in contact with were also nice enough. I accidentally drove passed it and made a U-turn at the strip club, 2 doors down. As I made the u-turn a couple of police cars flew by. When I made it to the hotel there were 6 police cars... More

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ST LOUIS
1 review
1 of 5 stars Reviewed 12 February 2013 via mobile

Where to start... The Internet sucks if you can ever get it. The location is horrible there is nothing close to it except firework store and a strip club. The floors are always wet by the Windows and A/C The hotel restaurant sucks and is overpriced. The water is only lukewarm, and pressure is low. So if all possible stay... More

Was this review helpful? Yes 1
Poland, Indiana, United States
1 review
5 of 5 stars Reviewed 22 December 2012

upon entering the building i was greeted by Megan at the front desk with a smile. she was very polite and made me feel right at home. i also encounted a few people on the cleaning staff as well as the resraunt and everyone seemed happy to have me as a guest, everyone was so friendly and i will visit... More

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dipti68, General Manager at BEST WESTERN Northwest Indiana Inn, responded to this review
31 December 2012

Thank you for you comments regarding your recent stay at our hotel. Your praise of our staff will be brought to their attention. Hoosier Hospitality is something we are proud of here in Northwest Indiana, and we are happy to have been acknowledged by you as achieving our goal. Your concerns regarding the safety locks on windows, concern me as... More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 5 October 2012

We payed $112 the first room we got the remote was broke and a nasty bug in the bathroom with hair all over the floor. So we go to the front desk she puts us in another room no bugs this time but bathroom floors still had hair on them. Bed wasn't to bad the pillows sucked woke up all... More

Was this review helpful? Yes 1
dipti68, General Manager at BEST WESTERN Northwest Indiana Inn, responded to this review
12 October 2012

I am so very sorry for your experience while staying at our hotel. It is certainly not the typical experience of our travelers. Our hotel is I Care 2 certified which means that our staff uses the newest techniques to clean a room uncluding ultra violet light inspections and sanitizing wands. Our remote controls are clean remotes with surfaces designed... More

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 28 July 2012 via mobile

Everything was perfect with the exception on the furniture poolside. I was disappointed that there were no lounge chairs. There was tables and chairs but nothing to lie down on to relax or sunbathe. Overall it was a nice hotel

Was this review helpful? Yes 1
dipti68, Manager at BEST WESTERN Northwest Indiana Inn, responded to this review
31 July 2012

Thank you for your kind review. I will take your comments regarding lounge chairs at the pool to our owners. It is an observation that has merit. A number of our guests prefer to just get some sun rather than get wet. Our chairs were damaged during recent bad weather. In addition we lose a certain percentage each year due... More

Collinsville, Texas
1 review
1 of 5 stars Reviewed 22 June 2012

The service is horrible! And for over 100.00 per night, no complimentary breakfast. Wouldn't have been so bad if the staff were friendly. Because of this experience, I will NEVER stay at another Best Western!

Was this review helpful? Yes 1
Management response:
25 June 2012

I apologize for your experience. Our staff is generally thought to be friendly. If you could contact me via email and let me know the exact problem issues, and staff consulted, I would welcome the opportunity to research this further. It is our job to offer hospitality, I sincerely regret that we did not suceed in exceeding your expectations at... More

Beavercreek, Ohio
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 15 June 2012

I have stayed at the Hammond Best Western about once every two weeks for the past 6 months. The desk staff, especially Andrew, has always been very courteous and helpful. The rooms are big and the water pressure is excellent (though when all the way on hot, it''s not quite "hot"). The lounge is nice. Small beer selection, but Chick... More

Was this review helpful? Yes 1
See 2 more reviews by Christopher C for Hammond
dipti68, General Manager at BEST WESTERN Northwest Indiana Inn, responded to this review
19 June 2012

Thank you so much for your kind comments. More

 
 
BEST WESTERN Northwest Indiana Inn
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Hammond, IN
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Additional Information about BEST WESTERN Northwest Indiana Inn

Also Known As:
Best Western Northwest Indiana Hotel
Best Western Northwest Indiana Hotel Hammond
Best Western Hammond
Hammond Best Western
Address: 3830 179th St., Hammond, IN 46323-3035
Phone Number:
Region: United States > Indiana > Hammond
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 11 hotels in Hammond
Price Range: $
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