The staff at the Residence Inn is exceptionally nice and helpful including the morning breakfast ladies and evening social hour staff. It probably doesn't mean much to everybody but every time I and headed to the door with my arms full - they make sure the door is open and waiting for me. It just goes to show how attentive... More

I love Marriott's Residence Inns, they always smell so good. This place never disappoints me, the beds are always clean and comfortable, and their breakfast bar is always delicious. I have stayed here several times when traveling to Chicago. The staff is courteous and friendly, they show and honest caring for their patrons. This hotel is very convenient for my... More

I only stayed one night at the residence inn, but similar to the courtyard in hammond, the staff were very friendly! The hotel is just off the 80/90 interstate which also provides easy on off access. The only draw back to this location is that there is not a lot of options for food near the hotel. There is a... More

Very nice hotel just outside of Chicago. If you wanted to be close to the city but not right in it this would be a good choice. I can't imagine you could get a room right in the city that offers both a kitchen and separate bedroom for the same price. Free breakfast in the morning! That is always a... More

Hands down the BEST STAFF of any Hotel you will ever stay at. Friendly and fun. Julie and Lynn will ensure your stay is just like being at home. Excellent food and complimentary Spirits several nights a week. An awesome breakfast as well. The rooms are FULLY Furnished and ready for you cook just like you are in your own... More

First stay at Residence Inn. Check-in was speedy. Stayed with another couple and she was able to put us on the same floor. The room was very clean and had a great setup. Breakfast was a little busy, but they had a lot of choices. I will be staying here on my next visit to the Chicago area.

I stayed here for 6 months on business and for 6 months it was like I was at home. The front desk staff (Jennifer Buckler, Lyssa McClure, Joel Jones, Kourtney Kolat, Adriana Martin, Kerry Massig, Antwane Dortch (maintenance)) along with the managers (Lynn Hon, Julie Swanson), were easy to talk to about anything. They were very friendly, make sure that... More

This is our go-to hotel when we are in the Chicago or NW Indiana area. I like having a kitchen because my children have food allergies and I can control what they eat better. We have been staying at this hotel for the past 6 or 7 years at least a few times each year and it is always clean... More

I reserved a room here, guaranteed it with a credit card and received email confirmation. When I arrived, at 7 pm, they apologized and told me the manager had cancelled my reservation and gave my room to someone else. She apparently tried to call me at 6 PM to tell me she had reserved me a room at the Holiday... More