Rooms are very worn, We did get a whirlpool suite for $85 per night with a Club Carlson discount. Patched holes in bathroom ceiling, Damaged towel rack and shower rod, worn carpet, CRT TV. If not for the price I would have dropped reservation after reading other reviews here.. This facility is not up to the Country Inn and Suites... More

The first room we checked into the remote control for the TV didn't work. Took it ito the desk for new batteries. Still didn't work. Wife used the commode and when it was flushed, the refuse did not entirely clear. Then I noticed the tank was not refilling. I had to remove the lid and then lift the refill mechanism... More

The problem with this hotel line is the inconsistency. I stayed at one last month in Gurnee,IL and it was excellent-5's across the board. This location had very nice personnel but it was not well kept and badly in need of renovation.

If you've stayed at other Country Inn & Suites, you're going to think you booked the wrong hotel. This location is definitely not up to their standards. Our room needed updating, and one chair was actually ready for the trash. Typically, the free breakfast is a real bonus. While they did have their usual china dishes and real silverware (which... More

I stayed at the hotel two different times both before and after Chritmas 2012. The price was right, the hotel was ok. As many have commented the interior of the rooms is tired and needs to be updated soon. The people were nice and the breakfast is very good. I saw nothing offensive in the room itself but it did... More

We stayed four nights at this Country Inn & Suites during a Thanksgiving visit. We have always enjoyed Country Inn & Suites and found them comfortable and a good value. We would not give this Country Inn near Greenwood high marks in the "updated" or "deep cleaning" departments, but we would give them high marks in the friendliness, helpfulness, and... More

I spend 15 to 20 nights in Country inns all over the country and my review is more or less compared to the rest. The staff was really really good here. When I brought the cart back down the clerk asked how the room was. that in itself was surprising but better yet he actually cared. I said a little... More

I was disappointed with the condition of this hotel. I used my goldpoints to try and enjoy my stay,but I wish I had saved them. You see the NO SMOKIng sign around the hotel. What a joke! You can smell it as soon as you leave the lobby! Disgusting I would not stay here again! It looks like they are... More

We stayed here with my parents and had two rooms. We both ended up changing rooms. My parents first room when they turned on the vent a bunch of ants crawled out and there was a large used bandage sitting on it, it smelled like cigarettes as people had obviously been ashing in the vent. Our vent was the same... More