Service is everything. We booked online, with what we thought was a direct Marriott Hotel site. My husband is a business traveler and we chose this hotel based on past good service. Immediately when my husband checked in, he presented our name and itinerary number. We just put in a very long travel day, were hungry and just wanted to get to a room. We were traveling with my aging parents and booked two rooms on our itinerary. The first thing one of the front desk persons did was report to my husband that we only had one room booked, then the other desk guy looked over the shoulder of the other person and said "You booked on a second party, (expedia) you have one room, and we can't help you, we don't stand behind them." The staff called the manager and was again told that they do not stand behind Expedia bookings and it was up to us to obtain our refund from Expedia and find another room at a different hotel. After we checked our reservation confirmation online, and my...
More
- Also Known As:
- Courtyard Indianapolis
- Indianapolis Courtyard
Phone Number:
Region:
United States >
Indiana >
Indianapolis
Amenities:
Business Centre
Fitness Centre
Free Parking
Restaurant
Swimming Pool
Wheelchair access
Ranked #139 of 185 hotels in Indianapolis
Price Range:
$$
Hotel Class:2.5 star (2.5*)
- Reservation Options:
- TripAdvisor is proud to partner with Marriott, Travelocity, Expedia, Hotels.com, Olotels, Booking.com, Cheap Tickets, Priceline, Agoda, Hotwire, Venere and Tingo so you can book your Courtyard Indianapolis Northwest reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
