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BEST WESTERN Kendallville Inn

621 Professional Way, P.O. Box 965, Kendallville, IN 46755
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BEST WESTERN Kendallville Inn
Ranked #2 of 3 hotels in Kendallville
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22 reviews from our community

    Trip type
Traveller rating
    7
    11
    2
    2
    0
Date Rating
Bella Vista, Arkansas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 18 April 2013

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Review collected in partnership with Best Western

Richmond VA
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 March 2013

This property has a lot going for it, including a good location on the main east-west street through town and two low-priced gas stations right next door. I stayed two nights on a very cold weekend. The first night, almost as soon as I entered my room, I could clearly hear a man in the next room talking on the... More

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jmpaulus, Front Office Manager at BEST WESTERN Kendallville Inn, responded to this review
10 March 2013

Thank you for your feedback. We take pride in the service and hospitality that we provide. I am glad that we were able to get you in to a more accommodating room for you. Please let us know next time you are coming in to town. We appreciate your business and will do what it takes to keep you coming... More

Hammond
1 review
2 of 5 stars Reviewed 18 January 2013

15 of us were there from 2 countries for a family memorial service. Despite assurances to the contrary, the bar was never opened during the weekend. The staff was rarely seen and rather surly when summoned. We were allowed to use the meeting room and to bring in our wine and beer. One of our memebers, who is a sitting... More

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Review collected in partnership with Best Western

jmpaulus, Front Office Manager at BEST WESTERN Kendallville Inn, responded to this review
19 January 2013

On behalf of our team here at Best Western Kendallville Inn, we apologize for you being dissatisfied with your stay. During the slow winter season, we do limit our hours on our lounge because some nights it is not profitable to have the lounge open. When the lounge is closed, it is posted that our Front Desk staff can and... More

Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 October 2012

My wife and I stay at the Best Western Kendallville when we travel to visit her family. The hotel is in a great location and easy to get to (specially during Apple Festival). The staff is very friendly and the extras are always available. The complimentary breakfast is plentyful and the hotel is located very close to Maria's (excellent breakfast... More

Was this review helpful? Yes 1
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 October 2012

Easy to find. Price was bit high. Popcorn and cookies available in lobby. Newspaper comimentary. Lounge and nice breakfast room. Breakfast very good. Cleanliness of bathroom acceptable. Quiet location. Note taped to mirror from previous guests not taken down by cleaning staff. Loved the cleanable remote. Would stay again.

Was this review helpful? Yes 1
Sacramento, California
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 15 July 2012

Easy hotel to find, right on the highway. Located near a couple fast food chains. Plenty of free parking. Very accommodating staff. Free continental breakfast. Nice bar area in the evenings. Room was clean and spacious, but the sofabed was VERY uncomfortable.

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Cuenca, Ecuador
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 11 July 2012

This hotel had a good, friendly staff that met our needs in our 3 night stay. The only problem we had was that there was no porter service available. A member of the staff did bring in our luggage when we requested, but he just left it at the door to the room. I was on crutches, so my wife... More

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Indianapolis, Indiana
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 20 June 2012

I have stayed at the Best Western in Kendallville, Indiana four times in the last year and I would like to thank them for a great stay. The staff doesn't pass you without a warm hello and inquiring if you need anything. They make you feel very welcome.They have an above average complimentary breakfast and popcorn is always available. The... More

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palmer
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 23 April 2012

PROS – Clean room with a spacious bathroom; switched from soft mattress room to firm immediately upon request; hot breakfast and Douwe and Egbert coffee filled our thermos for a (very) small fee; FANTASTIC STAFF THROUGHOUT! CONS – be aware the microwave and refrigerator were wired into light switch. No elevator.

Was this review helpful? Yes 1
jmpaulus, Front Office Manager at BEST WESTERN Kendallville Inn, responded to this review
26 April 2012

Thank you for your positive review. We greatly appreciate your feed back. Unfortunately your were assigned the only room in the hotel that has the issue of the microwave and refrigerator being plugged in to an outlet that was wired to a light switch. Sorry for the inconvenience. Please let us know next time your in town and we will... More

Charlotte, North Carolina
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 21 January 2012

Clean, good value and friendly happy staff, makes this Best Western a good place to stay.

Was this review helpful? Yes 1
Holiday Inn Express Kendalville
Great value on a similar hotel
Kendallville, IN
4.5 of 5 stars 34 Reviews
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Additional Information about BEST WESTERN Kendallville Inn

Also Known As:
Best Western Kendallville
Kendallville Best Western
Address: 621 Professional Way, P.O. Box 965, Kendallville, IN 46755
Phone Number:
Region: United States > Indiana > Kendallville
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 hotels in Kendallville
Price Range: $
Official Description (provided by the hotel):
Now have flat screen TVs in all the rooms! ... more   less 
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BEST WESTERN Kendallville Inn
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