I have over 25 nights at this same hotel with a gold elite status. I made reservations at the front desk prior to leaving Kokomo on Friday May, 24th 2013. I have a copy of my confirmation number 61065481 which I have attached. When I arrived to check in at the hotel I was told that there was no reservation.... More

Driving from Alabama to Michigan, we stopped in Kokomo, IN for the night. Several options were available to us with a very small area, but the HI Express was a bit more off the road. We couldn't have been more happy with our selection. Away from the main traffic, the hotel was a quiet oasis. The staff was very friendly... More

We checked into this hotel after a long day on on the road. The front desk clerk was friendly, and helped us get checked in quickly. He directed us to local restaurants, and offered us a wake up call. Our room was clean and very comfortable. The bed was bed, especially was a welcome sight to weary travellers. I'd recommend... More

I stay here quit often due to work. It is pleasant enough, however, John is the icing on the ho-hum cake. This nightly worker goes out of his way to help hotel customers more than any other of the front desk staff. Since I stay here often, I do see more than the average Hotel guest. I see the other... More

Good customer service is hard to find, but we found it at the Holiday Inn Express in Kokomo. We were there for a conference and the staff was very accomodating to our group. The rooms were clean, which is a HUGE plus these days. We were able to get early check-ins for many in our group and the breakfast was... More

Very comfortable bed, quiet, and VERY friendly staff! Definitely nicest option in Kokomo. Wireless internet was fast, bathroom was clean and enough room to spread out. We arrived late, and the person at the front desk had us checked in and up in our room in less than 10 minutes. Great bargain for VERY nice hotel!

Very impressed with the hotel as well as the room. Could not have asked for better. One special note, due to unplanned circumstances at home I had to cut my stay short. The deskclerk Brittney went out of her way to assist me in an early checkout and to make sure my bill was correct. I will definitly recommend this... More

Stayed for 2 nights for a family event. Hotel was a little difficult to get to traveling south on US 31 since you can't make a left directly to Albany. Room was clean with newer bedding. I think the non-smoking room we had may have been a smoking room in the past - only noticed the smell when initially entering... More

Only stayed for a day (and this was our first time there) but had a very good initial impression of the hotel. Everything was clean, service was excellent during check-in and check-out, and they immediately took care of our request for some extra towels for the room. Both wired and wireless internet connections were available in the room and the... More