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Hilton Garden Inn Merrillville Hotel Reviews, Merrillville

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All 21 Merrillville hotels

Hilton Garden Inn Merrillville

3.0 of 5
7775 Mississippi Street, Merrillville, IN 46410
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Hilton Garden Inn Merrillville
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Ranked #3 of 21 hotels in Merrillville
4.0 of 5 stars 98 Reviews
Most recent review
“Top Hilton Garden Hotel”
5 of 5 stars Reviewed 11 June 2013
sonixgirl77 Indianapolis, Indiana
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98 reviews from our community

    Trip type
Traveller rating
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    34
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Date Rating
Indianapolis, Indiana
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Top Hilton Garden Hotel”
5 of 5 stars Reviewed 11 June 2013

I regularly stay at this hotel when i travel for business and i recommend this hotel for both family and business travelers, because you get the most value for the price with great Hilton quality and service. - No matter what room you get at this chain hotel, you always get a microwave and a fridge. I have had 2... More

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Baltimore, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Clean, easy, good restaurant and good gym/pool”
5 of 5 stars Reviewed 10 June 2013

Stayed here for a wedding and the room was clean, parking was plentiful, there was a good in house restaurant and the gym/pool area seemed in good condition with up to date equipment. Staff was great as well. The only knock on my stay was getting on the Internet where you had to go through the "pay for Internet" process... More

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Joshua S, Front Office Manager at Hilton Garden Inn Merrillville, responded to this review
14 June 2013

Dear Andrew W., It is great to see you enjoyed your time with us while you were in town for a wedding. Your appraisal of our property is greatly appreciated along with your mention of the amenities we have to offer the guests who stay here. I am sorry to hear about your experience with our internet service. We are... More

Fort Wayne, Indiana
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Great place to stay in the Merrillville area”
5 of 5 stars Reviewed 7 June 2013

Having stayed at several different properties in the Merrillville area, this hotel is one that I prefer. They recently remodeled and the decor is contemporary and very inviting. The staff are always welcoming and very courteous. I also appreciated coming back to the hotel later in the evening following dinner at the winery across the street (which i also recommend)... More

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Joshua S, Front Office Manager at Hilton Garden Inn Merrillville, responded to this review
14 June 2013

Dear SusanV0007, The time you took to describe your experience at our property is very much appreciated. From your appraisal of the staff, to the decor, in addition to the inviting atmosphere outdoor patio offers your words are truly genuine. We constantly recieve feedback and reading a review like yours allows us to know we are doing something right. Thank... More

Indianapolis, United States
1 review
“Nice accomodations”
4 of 5 stars Reviewed 3 June 2013

The hotel was very modern and up-to-date. The staff was courteous and efficient. Will definitely stay again! The breakfast was a great value and worth the price. The food was excellent and the waitstaff of very attentive. Very pleasant experience overall.

Review collected in partnership with Hilton Garden Inn

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Joshua S, Front Office Manager at Hilton Garden Inn Merrillville, responded to this review
5 June 2013

Dear Gregory E., Thank you for taking the time to provide us with some feedback regarding your most recent experience with us. Your 4-Star rating is greatly appreciated along with your appraisal of the staff and your breakfast experience. Thank you again for staying with us. It would be a pleasure to have you with us on your next trip... More

Toledo, United States
1 review
“Hilton Garden Inn Merrillville, IN”
5 of 5 stars Reviewed 31 May 2013

We booked a room at this location for my 90 yr old Father in law (we were all in town for a family event). The staff was so kind and caring. Everyone treated him with great respect. Our family is very pleased with the customer service at this location. Would definitely recommend it.

Review collected in partnership with Hilton Garden Inn

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Joshua S, Front Office Manager at Hilton Garden Inn Merrillville, responded to this review
1 June 2013

Dear Denise Z., It is great to read such positive feedback about your experience at our property. Thank you for posting a 5-Star review and for your appraisal of the team members you encountered. I am also pleased to see that you would recommend us to others in the future. Thank you again for staying with us. It would be... More

A TripAdvisor Member
“Find another place to stay...”
2 of 5 stars Reviewed 30 May 2013

The walls and the ceilings are thin and you can hear everything. The hotel housekeeping staff bang the doors against the inside latch while going in and out of rooms cleaning (instead of just keeping the doors open.) There is no sanitary process being followed by the breakfast staff. They remove dirty plates, do not wash their hands while then... More

Review collected in partnership with Hilton Garden Inn

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Joshua S, Front Office Manager at Hilton Garden Inn Merrillville, responded to this review
1 June 2013

Dear Traveller, Thank you for posting feedback we can use to constructively train our staff. We are 100% committed to providing complete satisfaction and it is disconcerting to see a failure on our part. I am sincerely sorry for any inconvenience that occurred during your stay and hope that in the future you might stay with us again. Safe Travels,... More

Gary, United States
1 review
“Excellent Location, Excellent Service”
5 of 5 stars Reviewed 29 May 2013

This is a great hotel. Pool area and patio are a great place to relax. Located by shopping area/mall and surrounding by restaurants. The customer service is great and breakfast was delicious. Loved the cookies and coffee too.

Review collected in partnership with Hilton Garden Inn

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Joshua S, Front Office Manager at Hilton Garden Inn Merrillville, responded to this review
1 June 2013

Dear Tonya F., Thank you for taking the time to provide us with some positive feedback regarding your most recent visit with us. Your 5-Star TripAdvisor review is greatly appreciated along with your description of the pool and patio areas here at the hotel. It is great to see you had a relaxing and enjoyable stay with us. We look... More

Griffith, United States
1 review
“Nice and neat!!!”
4 of 5 stars Reviewed 25 May 2013

I enjoyed my stay, I only wish there was some kind of complimentary breakfast or discount on it since there is a IHOP right across the street that you could go to get a cheaper meal. Customer service was really good.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Joshua S, Front Office Manager at Hilton Garden Inn Merrillville, responded to this review
27 May 2013

Dear Ramona T., Thank you for taking the time to post a review about your experience on TripAdvisor. It is great to see someone from our own backyard found the stay to be enjoyable. I do however apologize for the breakfast not being included in your stay. We do offer a discount on the breakfast if you choose the Bed... More

Pittsburgh, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Great Overall Experience, Less than Par HHonors Treatment”
4 of 5 stars Reviewed 21 May 2013

For Merrillville, Indiana, this hotel is a great value! The rooms are spacious, clean, and the hotel staff is friendly. Their breakfast is also very good and is competitively priced (for those of you who do not have free breakfast coupons.) The only reason why I'm giving it a 4 star rating is that in comparison to other Hilton Garden... More

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Joshua S, Front Office Manager at Hilton Garden Inn Merrillville, responded to this review
22 May 2013

Greetings HorseGal26, It is great to see that you had a lovely time with us. We always try and make sure Diamond Hilton Honors members are delivered exactly what they expect when they arrive at our property; however it is upsetting sometimes when it is not always possible. I do apologize for the room type you specified when you called... More

A TripAdvisor Member
“Good Hotel”
4 of 5 stars Reviewed 21 May 2013

Everything was good except breakfast. The staff for the breakfast buffet was undermanned and they had plates piling up at the bar and they were not keeping the buffet full. It was more management than service because the lone waiter seemed like he was working hard. The bartender had 1 or 2 customers and was not really helping out as... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Joshua S, Front Office Manager at Hilton Garden Inn Merrillville, responded to this review
22 May 2013

Dear Traveller, Thank you for reviewing us on TripAdvisor. We greatly appreciate your feedback especially regarding the breakfast. We are always trying to improve our quailty of service and describing how your experience at breakfast was will help us do just thank. Thank you again for staying with us. It would be great to have you with us on any... More

 
 
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4.0 of 5 stars 98 reviews
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Additional Information about Hilton Garden Inn Merrillville

Also Known As:
Hilton Garden Inn Merrillville Hotel
Hilton Garden Inn Merrillville Hotel Merrillville
Address: 7775 Mississippi Street, Merrillville, IN 46410
Phone Number:
Region: United States > Indiana > Merrillville
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotels in Merrillville
#2 Business Hotels in Merrillville
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
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Hilton Garden Inn Merrillville
7775 Mississippi Street
Merrillville, IN 46410
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