Horrible! The heater was broken. I was told "maintenance checked it" yet it was broken and not given another room. Through the night I had to wake every couple hours to turn heat on when I was freezing and turn heat off when I was cooking. Drapery was shredded. Hairdryer sparked and had to be replaced. When I informed the... More

Really cant go wrong with this Best Western. Road trip with my mom from Mn to Fl. My elderly aunt was on the itenerary and she lived 6 blocks from this property , so...location was perfect. Staff was friendly, rooms were clean and breakfast was great. I cant say enough about the consistency and value of the BW's. Linens and... More

Rooms are very clean. Front desk is very helpful! My son loved the on premises basketball court. Pool temperature was great. Be careful of wedding weekends. Expect noise. Its part of a conference center. Would stay here again. Check out the Whyte Horse Winery down the road. Excellent winery!

I was very surprised to find a full gymnasium on the premises, including a beauty salon/spa as well. There isn't much you could ask for that this hotel didn't have. They had a nice breakfast, too. Some complained of the high price of the rooms. However, after having checked out the prices of the rooms elsewhere in the area, this... More

We've stayed in numerous BW Plus hotels in recent times as Platinum card holders, but we were in for a couple of surprises. The room rate was not a very good value compared to many others. First assigned room was located next to elevator & ice machine/ concessions machines. We declined it upon inspection, knowing sleep would be difficult with... More

For nearly $200 per night, I found the king-size suite lacking in both amenities and cleanliness. Upon entering the room, it appeared clean and well appointed but closer examination left much to be desired. The bathroom door handle and the area behind the handle were smeared with some dry whitish substance that I unwittingly touched upon entering the bathroom. That... More

Our room was very clean. Staff was very helpful & nice. There is a nice gym, but I felt like it took away from the hotel pool. Too many people there for fitness instead of a get away. My daughter still had a blast & I would return any time. They should add France park to local attractions.

My husband and I were sent to Monticello on business and we tried the Best Western in town. I have to agree with Terri, Brenda was amazing in getting us a room on such short notice. We were given a suite, which had an abundance of room for us. It was very quiet and clean with no remnants from the... More