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Harrah's Council Bluffs

3.5 of 5
One Harrah's Blvd., Council Bluffs, IA 51501
Hotel amenities
Harrah's Council Bluffs
Ranked #12 of 25 hotels in Council Bluffs
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99 reviews from our community

    Trip type
Traveller rating
    22
    35
    23
    4
    15
Date Rating
Dallas TX
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 6 May 2013

Stayed here out of necessity for the Berkshire annual meeting, as all other reasonable options booked. Possibly one of the worst places I've ever stayed at. The entire hotel reeked of smoke and "pardon our dust" signs. The actual room was minimally appointed. Overall there was clearly a lot of deferred maintenance. The treadmill I tried to use in the... More

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Ryan M, Manager at Harrah's Council Bluffs, responded to this review
8 May 2013

Thank you for taking the time to share your experience here on TripAdvisor. We strive to exceed the expectations of each of our guests, providing thorough training to our staff continually throughout the year. I do apologize for the "Pardon our Dust" signs; your visit this past week took place during a very exciting time for us here, as we... More

Top Contributor
68 reviews 68 reviews
10 hotel reviews
Reviews in 22 cities Reviews in 22 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 5 May 2013 via mobile

This is an avg. riverboat casino hotel, bare bones services, avg. to poor Buffet & 24 hr grill. There is no person to handle your bags @ check-in. Saw a woman pushing her own bags on a bag roller cart. There is heavy cigarette smoke in the lobby of this non smoking bldg. Rooms rates should not exceed $120 per... More

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Ryan M, Manager at Harrah's Council Bluffs, responded to this review
8 May 2013

On behalf of our staff, thank you for taking the time to write about your experience here on TripAdvisor. Please know that we do share these surveys with our entire staff, and your kind words about our service are very much appreciated. I do also want to let you know that we are one month away from opening a new,... More

Cambridge, Massachusetts
Top Contributor
118 reviews 118 reviews
39 hotel reviews
Reviews in 59 cities Reviews in 59 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 5 May 2013

This one was not. While it was good it was still about 150 bucks with tax. Location was pretty good and the room was comfortable and reasonably quiet. The staff was good too. I got sick while here and while it might have come from the buffet it is hard to say. My wife got sick the next day also.... More

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Ryan M, Manager at Harrah's Council Bluffs, responded to this review
9 May 2013

Thank you for sharing your experience with us on TripAdvisor. We very much appreciate your comments about our comfortable rooms, and have made sure to pass your words on to our staff. We believe that we offer an incredible value here, as our product and services just cannot be matched by any other hotel in town. In addition, through our... More

Wahoo, Nebraska
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 26 April 2013

My wife and I stayed here for a night in March, and the room was nothing fancy, but it was clean and functional. The last time we stayed our room faced the river, and the Omaha skyline at night is very nice looking. This time we had a view of the parking lot. Best to request the river view side.... More

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See 2 more reviews by WahooMike for Council Bluffs
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 April 2013 via mobile

Roon was great , although dated, the staff was friendly, the casino was worse the casino night at a local church, go to the horseshoe it was wayyyyyyyyyy better. The shuttle to there is free. Smoking is prevalent at this location

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Flagstaff, Arizona
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 26 March 2013

Great customer service here. The buffet is great - Tonya at the register, when we were there on Sunday, 3/24 - was very friendly, professional. Whoever was working the phones that night was also very helpful - I called to order a cab for the morning and she let me know about the shuttle that started at 4:30 AM, then... More

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Mayaguez, null, Puerto Rico
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 21 March 2013 via mobile

The beds are so comfortable! The curtains are perfect so you don't have to see any light in the morning :). The staff was all very friendly! Also, the little diner in the hotel is open 24/7 and it is good food for the price. We had a nice stay!

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Rochester, Minnesota, United States
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 14 March 2013

the room was so nice and the staff were more than helpful ! they will go out of their way to help you and make your experience a wonderful one.Thank You Harrah!! and the food is so good,the service more than what we expected ! the sea food variety was so great that we even had frog legs something we... More

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mn
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 13 March 2013

Had a quick overnight stay but walked the grounds and dined in the morning. Was not much available for the time I arrived. Room was spacious and very comfortable. I had a beautiful view of Downtown and the river for which I kept my curtains open for most of the night. I booked a great rate through secondary source and... More

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Omaha, Nebraska
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 28 February 2013

Trying to book a room at this casino is a nightmare. You get a reservation center somewhere in New Delhi. Besides the language barrier, the reservation personnel is not familar with the promotions and offers. My husband was on the phone for over 30 minutes with two different people just trying to book a room for a mid week evening.... More

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Additional Information about Harrah's Council Bluffs

Also Known As:
Harrah`s Council Bluffs Hotel Council Bluffs
Harrah`s Council Bluffs Hotel
Harrahs Hotel Council Bluffs
Address: One Harrah's Blvd., Council Bluffs, IA 51501
Region: United States > Iowa > Council Bluffs
Amenities:
Business Centre Fitness Centre Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #12 of 25 hotels in Council Bluffs
Price Range: $$
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Harrah's Council Bluffs
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