We stayed at the downtown Marriott and did not consider this an upscale hotel, The staff was very friendly and helpful and the lobby was very modern and welcoming. The room was clean and the bed was ultra comfortable however the rooms were not very sound proof. We heard every door close on our wing of 8-10 rooms and almost... More

Very nice hotel. The rooms are a standard Marriott. Good availability of internet and power receptacles. Tv is nice and big. The bar scene is almost non existen, as is the restaraunt. I guess the prices drive people away, no deals or Happy Hour. Kinda sad, not even one person at 5:30pm in either. Actually it looked like their restaraunt... More

Stayed four nights on business and was upgraded to the Conscierge level (due to Elite member). The hotel staff and conscierge services were definite pluses for this hotel. Staff at check-in, maintenance staff and the conscierge staff (esp. Lisa) were very friendly and helpful throughout my stay. Due to the quality and selection of food in the conscierge lounge, I... More

A large hotel with great beds and they keep it clean. Lobby bar, restaurant conference facilities are all in good shape. No hitches here when I was attending a two day conference. Check out the lobby bar. A great open atmosphere with plenty of action.

Stayed here for a week and my experience was good. Staff was friendly and helpful. Concierge lounge had good food and fitness center is nice and spacious to accommodate basic needs. I think it has the potential to be Excellent if the F&B staff would work more efficiently. The bar staff at night wouldn't really understand multi tasking while "in... More

I spent a week there for an event at the beginning of the month. Rooms are very clean and up to date. Front desk staff excellent and very friendly. Bell staff very friendly and helpful. Valet staff very efficient and helpful. Food was great. The Marriott is a busy hotel, but still are very accomodating.

There is nothing inherently wrong with this hotel, it is located downtown Des Moines, with direct access to Skywalk, close to restaurants and local attractions. But there is nothing extraordinary about this hotel either. There were not many customers at the hotel when I arrived, still it took quite a bit to check in, my room was not ready, I... More

The hotel was very nice. Convenient to attractions downtown. The staff was very helpful with anything we needed. The valet manager even helped load our bags when we left even though we didnt use the valet service. The room was comfortable and clean, the beds were a little small for two adults. Everything was beautiful and we would certainly stay... More

This is a beautiful full service Marriott. The staff was great and helped us with navigating downtown by skywalks. You are in the center of it all with this hotel. Loved it and would love to go back and enjoy on a beautiful day and not my rainy one