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All 18 Dubuque hotels »

Grand Harbor Resort and Waterpark

350 Bell Street, Dubuque, IA 52001
Hotel amenities
Ranked #13 of 18 hotels in Dubuque
3.0 of 5 stars 170 Reviews
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170 reviews from our community

What travellers say about this hotel
  • Water park(13)
  • Tony Roma(10)
  • Very nice(9)
  • Second floor(5)
  • Mississippi river(5)
  • Hotel staff(3)
Traveller rating
    31
    44
    30
    32
    33
Only show reviews for Family (87) | Couples (24) | Business (13)
Date Rating
KAR1972
Dubuque, Iowa
2 reviews
4 of 5 stars Reviewed 13 February 2012 NEW

We booked the package deal..1 room 2 double beds, 4 waterpark passes, and 4 aquarium passes as well for $129..We were told that we couldn't check in until 4pm that day, but we could go to the waterpark at 2pm..We stopped for our passes and they told us that our room was ready..Staff was VERY friendly! We actually wanted to... More

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sgeisz, General Manager at Grand Harbor Resort and Waterpark, responded to this review
14 February 2012

Dear KAR1972, Thank you very much for the kind words on your "Amazing Stay" at the Grand Harbor Resort and Waterpark. We appreciate any and all feedback to assist us in improving for the future. We do realize that portions of the water park are showing their age as well as some of our guest rooms. The Grand Harbor is... More

jojo5142
Mount Vernon, Iowa
Senior Reviewer
7 reviews
5 helpful votes
3 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

After reading the reviews on TripAdvisor, I was hesitant to really spend money here. We decided to take the hour drive from home as a last minute weekend get away for myself, my husband and my 2 boys 13 & 10. I had checked out the hotel website and found a package deal of hotel room with waterpark tickets and... More

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Fireman1776
Cedar Rapids, Iowa
2 reviews
1 helpful vote
1 of 5 stars Reviewed 10 January 2012
1
person found this review helpful

The overpriced rooms were filthy from the pubic hair in the sink, soap scum in the shower and stains in the sheets to the scraps of garbage coming out from under the furniture, sticky hand printed windows and worn out carpet... and that was before we made it to the broken down waterpark. 2 of the 3 big waterslides were... More

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sgeisz, General Manager at Grand Harbor Resort and Waterpark, responded to this review
30 January 2012

Dear Fireman1776, Thank you for your comments on your recent stay with us. My sincere appologies that we did not meet your expectations. Unfortunately our water slides were broke for one day in January do to an unforseen motor failure and the parts were not readily available. As for your other experiences we would like to discuss them further with... More

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mom3120
1 review
2 helpful votes
2 of 5 stars Reviewed 9 January 2012
2
people found this review helpful

We decided to take our children here as a last minute decision for a fun night out of the house. Have been here several times and have loved it, however this time were very disappointed. We called on Saturday morning for a reservation, only to get there and get dressed for the waterpark to find out the two body slides... More

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sgeisz, General Manager at Grand Harbor Resort and Waterpark, responded to this review
18 January 2012

Dear mom3120, Thank you for your comments regarding your January stay. Unfortunately you are correct. On Saturday January 7, 2012 our treehouse water slide pump motor stopped working upon opening the water park that day. First and foremost we exhausted all efforts that morning to get the slide up and running but eventually found out it was going to take... More

E T
Madison, Wisconsin
2 reviews
1 helpful vote
3 of 5 stars Reviewed 8 January 2012
1
person found this review helpful

Should be 2 1/2. I felt the price was great. We got a great deal with the hotel stay, waterpark passes, and museum passes. We arrived around 11 a.m. and we were able to check in right away...which was a huge plus! The hotel is within walking distance to the museum, although we walked since it was kind of cold... More

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doublecheesebooger
Davenport, Iowa
1 review
4 of 5 stars Reviewed 15 December 2011

I read some of the reviews about the customer service here, and I completly disagree we spent one night here with 6 kids and 2 adults (brave) and the rooms were nice we did have some gum stuck to our floor but its a hotel based off kids what can you expect? The rooms were clean and didnt smell at... More

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hawkeyelady
Cedar Rapids, Iowa
Senior Reviewer
8 reviews
7 helpful votes
1 of 5 stars Reviewed 15 December 2011

You will be charged at minimum a $15 cancellation policy for this hotel. I booked this hotel two months ago when we received a wedding invitation for a nearby venue. With the wedding planned for December and with Iowa weathers, I wasn't sure if we would get home that evening. I knew that I had to cancel within 72 hours... More

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kristen3218
Cedar Rapids, IA
Contributor
20 reviews
13 helpful votes
4 of 5 stars Reviewed 11 December 2011

Found hotel room to be clean and comfortable. Was pleasantly surprised that I could not hear children in the neighboring rooms. Due to our stay being during Christmas time, the staff had activities planned that were free and low-cost for kids. Also Santa was available to come to your room with cookies and milk. This is a great place to... More

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hawkeyefan65
Searcy, Arkansas
Senior Contributor
23 reviews
5 helpful votes
4 of 5 stars Reviewed 30 November 2011
1
person found this review helpful

We stayed here for a wedding. The reception was at the convention center next door. It's connected by an enclosed walkway. We got a package that included the water park, but didn't use it. The price without the water park was more expensive. I overhead people talking about the water park and said part of it was closed. The hotel... More

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dvbtucson
Tucson, AZ
Senior Reviewer
9 reviews
9 helpful votes
4 of 5 stars Reviewed 27 November 2011

We stayed here because of the waterpark. If your family won't be visiting the waterpark, I wouldn't necessarily recommend it, but we found the rooms to be clean and large. (We had two adjoining rooms.) All the staff that we encountered were friendly. My two year old niece enjoyed the small waterpark which is well thought out with different features... More

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Grand Harbor Resort and Waterpark Also Known As

  • Grand Harbor Hotel And Waterpark
  • Grand Harbor Dubuque
  • Grand Harbor Resort Dubuque
  • Grand Harbor Hotel
  • Grand Harbor
  • Grand Harbor Hotel Dubuque
  • Dubuque Grand Harbor
Address: 350 Bell Street, Dubuque, IA 52001

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Grand Harbor Resort and Waterpark
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