The hotel has seen better days. Our room was supposed to have a microwave, but did not. The coffee maker did not work. Neither did the heater in the room. The walls were lacking insulation. We could hear the words on the radio when the alarm went off a room away. We later could hear another alarm several rooms away.... More

Great prices! Great location! Awesome staff! Amenities we superb! Great food at the downstairs restaurant, Heated Pool, Jacuzzi. Plus the Amazing Customer Service! Would recommend this hotel 100%. Mike & his staff were more than friendly & were able to accommodate myself & my crew with the 10 Rooms that we needed in a quick timely manner. We are a... More

The service was great real friendly, the rooms were fantastic and clean. The pool area well kept, exercise equipment location was neat overseeing the pool area. The jacuzzi was a amazing touch and overall I couldn't ask for a better stay!

While in great Bend for business had stayed 1 night, and after talking to the gm he told me they were sold out in one breath after he heard my complaints he said he would switche to a room he assured me I wouldn't have any problems with. Awful to sum it up in one word, and that's being nice.... More

The staff is awesome, rooms very clean but the hot tub had such a green hue to it, i feared getting into it. Also the video games, sauna, and pool table was broken. I will say the pool was crystal clear. Only beef with the room was that the outlets were loose. By that i mean you plugged stuff in,... More

If I had to sum up our experience at this hotel with one word, it would be AWFUL. We had our wedding there, and while our wedding was beautiful, and went great, it was because of us, and NOT the help of the hotel. I went through 3 managers when trying to book our wedding (2 quit), and none of... More

I have stayed at the Highland Hotel in Great Bend, KS for many years. It has always been my first choice when visiting. Reason being, is the friendly Customer Service when making reservations, upon arrival, and departure. The Rooms are always clean, and ready for occupancy. I recently stayed at the Highland Hotel from 22 - 27 Dec 2012, and... More

We were in Great Bend for a funeral and booked two nights at this hotel. I was disgusted by the uncleanliness, foul odors, and the rooms were extremely run down. We have a family of five and stayed in the so called "suite." Not to mention they charged us $150 a night! I had to look twoce at the receipt.... More

I should have read my peers reviews on this hotel before booking, but with the opening day of pheasant season, the hunters had this town all booked up. Hotel is very run down as you can see from the photos..stained carpets, broken windows, numerous bugs throughout hotel. Hotel mgr does not know the meaning of cleanliness or customer service. Upon... More