After making a reservation on line where the total price was quoted, we arrived to check in and the amount due was higher than quoted. When I asked about this the on duty clerk said it was a "safe fee" and "convenience fee" that the manager adds to all reservations. After refusing to pay and showing them the reservation confirmation... More

I stayed in this property for almost a week. I had my friends come to visit me often. One of my friends had a small dog in the pet taxi and before she came to my room took the permission from the lady at the front desk to allow her pet for an hour for which she agreed. After 5... More

Stay clear! We chose this budget motel because of price, location and because they said they were pet friendly. As we entered to register we met the owner of the motel who has no customer service skills. You would think he would let the staff he hired for such a purpose serve the public so he could stay out of... More

One of the best motels in this price class. The rooms were clean and comfortable. Good overall value.

We picked this motel because of the reasonable price, however as the saying goes "you get what you pay for". We found our room to be reasonably clean - some spots were missed by the vacuum along the wall, however the bathroom was clean, as well as the bed. The place did have a distinct odor to it, which was... More

I travel for a living, on the road well over 200 nights out of the year. This property has problems from the rooms to the owners, and everything in between. An unbelievable stench permiated throughout the entire hotel, and the customer service was non-existant. You have a lot of other options in Ottawa, use them.

The stay at this hotel was less than stellar. The owners were kind but the rooms were not comfortably clean. I was horrified at the bed cleanliness, the dirty furniture (lamp shades had hair and large spots on them) and the breakfast presentation as well as selection was very poor. It was also very far away from downtown which was... More