At the end of April 2012, my wife and I spent 3 or 4 nights at the hotel since we were in town for a family member's wedding. We stayed in an executive suite in a newer part of the hotel. It cost us a little more but you get what you pay for. Considering the options in Ottawa we... More

Earlier reviews refer to 606 East 23rd St., Ottawa KS 66067. We stayed at Best Western Ottawa Inn at 212 East 23rd Street. Easy access from I-35. Friendly conversational desk clerk. We got a parking spot directly in front of the door to our room. Our room was small but clean and nicely furnished with chair, ottoman, end tables, chest,... More

The front desk employees at the Best Western in Ottawa, KS are absolutly rude! They argue and threaten about charging $25 for any towels missing. Not only that, their count doesn't match yours! The front desk even threatened to charge $50 per towel missing! SERIOUSLY?! I honestly wouldn't have written this review if this were the only instance in which... More

Check in was a breeze, Travis knows his stuff and is very nice. Rooms are clean and comfortable. Breakfast is like continential, nothing special.

I stayed for three nights at this hotel while attending a family reunion. The room was clean and had plenty of space, though the bathroom was a bit small. The iron, ironing board, mini-refrigerator, coffeemaker and hair dryer were nice touches. The beds were very comfortable with plenty of blankets and pillows. There were plenty of towels and washcloths, which... More

My wife and I unexpectedly needed a room in Ottawa so I made a reservation while on the road. We stayed in the old part of the hotel which meant a small room (we had to move the desk chair to get past the bed to the bathroom) and outside entrances, both of which usually means I will not stay... More

We are a military family and stopped in Ottawa last weekend on our way through Kansas. We were disappointed with this hotel for the price. Our military rate was $75...$85 after taxes, and an additional $10 plus tax nonrefundable pet fee for our small dog. The room had hair on the bathroom floor, the carpets were dirty, and the sheets... More

This hotel is fine if you just need a place to sleep. It was pretty clean. We did have problems with the A/C unit, so we had to switch rooms.

This Best Western has three buildings, two of which are older. My room was in one of the older buildings with an outside entrance. In the newer building is the swimming pool and jacuzzi. That means if you're in the older building, you need to go outside to make your way to the enclosed pool and jacuzzi in the newer... More