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Overland Park Marriott

3.5 of 5
10800 Metcalf Avenue, Overland Park, KS 66210
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Overland Park Marriott
Ranked #12 of 39 hotels in Overland Park
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131 reviews from our community

    Trip type
Traveller rating
    37
    54
    32
    2
    6
Date Rating
O'Fallon, Missouri, United States
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 20 May 2013 NEW

My cousin and I stayed at this hotel with our 2 girs (3 year old & 18months). We were in town for a wedding (Not the wedding that was being held at the hotel) and we were booked into a block of rooms that the brides family reserved. Our check-in went smoothly, our room was very nice, comfortable and it... More

See 3 more reviews by Rachel K for Overland Park
Toni C, General Manager at Overland Park Marriott, responded to this review
21 May 2013

Thank you for providing a review of your experience at our hotel. The feedback you provided is very informative and will be useful to our team as we discuss improvement areas at our Friday Guest Satisfaction review meeting. We look forward to hosting you and your children again. Please feel free to reach out to me directly and I’ll be... More

Overland Park, Kansas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 May 2013

John and I began our wedding planning with Denise and Rafael in December 2012 for our wedding on April 13, 2013. The rumors every bride hears of how hard a wedding reception is to plan - quickly left my mind on our first meeting! Denise and Rafael are the perfect team! Wedding planning became fun and our meetings were full... More

Toni C, General Manager at Overland Park Marriott, responded to this review
7 May 2013

J&J: Thank you for trusting us with the most important day of your life! The connection our team formed with you and your family is strong. We wish you a lifetime of love, joy and happiness. All the best, More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 May 2013

Can you say customer service? Everyone we encountered was helpful and pleasant. We enjoyed Starbucks and having a drink in the bar. There are plenty of seats and couches to relax in the lobby if you want. This hotel has it all! The rooms were very clean and comfortable. We will stay there again.

Toni C, General Manager at Overland Park Marriott, responded to this review
5 May 2013

Thank you for writing a post about your experience at our hotel! It means a lot when a customer takes the time to share their feedback. I'm glad you enjoyed our full service Starbucks! It's a familiar and convenient treat for our guests. All the best, More

Fort Lauderdale, FL
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 May 2013 via mobile

Returned to this hotel after my previous stay a few years ago. I expected to find the facility a little dated, but was pleasantly surprised to see that everything was being kept up in very good condition. The room furnishings were modern and comfortable. Service in the breakfast area was attentive and professional. Enjoyed my stay and would most certainly... More

Toni C, General Manager at Overland Park Marriott, responded to this review
5 May 2013

Thank you for returning to the Overland Park Marriott and for your kind compliments about our hotel and the service you received in the restaurant. I'm proud of our restaurant team, their service scores are rated in the top 10% of our brand year to date! We look forwad to seeing you again soon. More

modiin
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 23 April 2013 via mobile

Hi I usually stay in small hotels, I prefer the intimacy and the service Bt this is a surprise A large hotel With excellent service Nice stuff Very helpful and efficent And the Starbucks in the hotel is a life saver

Toni C, General Manager at Overland Park Marriott, responded to this review
25 April 2013

Were are so glad you found our hotel and left with a positive impression! Our team is very energetic about providing great service and it means a lot when a customer recognizes their efforts. We'll have a Starbucks waiting for you upon your return! All the best, More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 18 April 2013 via mobile

We recently celebrated the wedding of our niece. She was so pleased as she worked with the event coordinator over the last few months and the whole week end they supplied her every need. Unfortunately the weekend started out tragically as her Father suffered a massive heart attack and died right in the front drive,the staff the bartender and all... More

Toni C, General Manager at Overland Park Marriott, responded to this review
19 April 2013

Thank you for your kind comments. The sales and event team connected with the bride and groom during the planning process..they are wonderful people. Your family made a measurable impact on our entire team. May you and your family be well as you celebrate the life of your niece's father and the marriage of J&J. More

Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 9 April 2013

I have to start by saying Ali Burns and Gabrel are terrific people who accommodated my every whim (and I had a few). I stayed here for two weeks after relocating to Kansas City for work. I was initially scheduled to stay for a week but extended my stay 3 times. Pardon my indecisiveness on my inability to get my... More

Toni C, General Manager at Overland Park Marriott, responded to this review
10 April 2013

Welcome to Kansas City! Thank you so much for recognizing Ali, Gabe, and the housekeeping team. We have wonderful associates and it means a lot when a guest recognizes their efforts! All Marriott hotels offer free WiFi in our lobbies so next time you stay at one of our brands you can use your personal device to connect complimentary in... More

atlanta
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
Reviews in 21 cities Reviews in 21 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 April 2013

Pros: 1. Convenient access to the interstate 2. Clean, upscale environment upon entry 3. Courteous, friendly front desk staff 4. Quick check-in 5. Nice amenities within the hotel (Sushi bar, restaurant, Starbucks) 6. Convenient access to restaurants, grocery stores, pharmacies surrounding the hotel Cons: None identified

Toni C, General Manager at Overland Park Marriott, responded to this review
25 April 2013

Thank you for the wonderful feedback. It's true, you can get great Sushi in the Heartland! We look forward to hosting you again. All the best, More

Omaha, Nebraska
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 April 2013

When we checked in we were greeted by a very courteous and pleasant host. He gives us our room key and tell us "it's a nice room". When we first walked in the room the first thing that hits you is a stale, musty, stuffy smell. It wasn't overwelming, but it was enough that you noticed it. I went over... More

See 3 more reviews by TravelinQueenB for Overland Park
Toni C, General Manager at Overland Park Marriott, responded to this review
25 April 2013

Thank you for sharing with me your experience at our hotel. Please accept my apology for the first impression you had of the guest room. It is important to me that I address this concern. Please feel free to call me personally and we can discuss in more detail. I would also like to thank you for recognizing our friendly... More

Wrentham, Massachusetts
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 April 2013

This is in keeping with the Marriott brand. Clean comfortable room. The front desk people are very helpful and engaging. When I went to check in, I was greeted by someone who took me to the registration and introduced me to the clerk. Nice touch.

Toni C, General Manager at Overland Park Marriott, responded to this review
25 April 2013

Thank you for the kind words shared about your experience at our hotel. Our front desk team is very engaging and housekeeping associates do a great job! I will be sure to share your feedback with the team. All the best, More

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Additional Information about Overland Park Marriott

Also Known As:
Overland Park Marriott Hotel Overland Park
Overland Park Marriott Hotel
Marriott Overland Park
Address: 10800 Metcalf Avenue, Overland Park, KS 66210
Phone Number:
Region: United States > Kansas > Overland Park
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Children Activities Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotels in Overland Park
Price Range: $$
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Overland Park Marriott
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