This was my second night in the area, the first night staying at the Holiday Inn Express in East Wichita/Andover which was a very nice, well run hotel. This hotel which cost twice as much was just the opposite. The staff during check in was fine but the room was a mess. The air conditioner was very noisy and the... More

Upon arrival, the front desk clerk was extremely nice and helpful. The problem started at midnight when a woman was trying to enter my room (of course, she couldn't because the lock was engaged). I told her through the door that she had the wrong room. Forty-five minutes later, a different front desk clerk knocked on my door and asked... More

After travelling 2 days to the midwest, we arrived at this lovely Holiday Inn Express, the evening before Christmas Eve. It was a sight for sore eyes, modern and classy. Greeting us was the friendliest staff, Sai, who processed our week stay efficiently. Thanks to him, and other staff, Nate, Ned and Manager, Alisha, we felt right at home. The... More

I stayed at this hotel for 2 weeks on separate visits to Wichita on business. I booked this hotel as the company travel services forgot to make bookings for me. Go figure. I stayed there in January and March 2012, and found the hotel to be very comfortable and easily accessible. Early check-ins made my day. Tracie at the front... More

Cons: Lack of basic upkeep keeps this Holiday Inn Express at the average level. On my recent stay, the ottoman of the easy chair had a huge unsightly blemish -- it appears someone had set a hot iron on it. The caulking around the tub/shower was moldy in some places and carelessly applied in others. Management should fix such problems... More

Why is it so hard to be treated decently at a hotel? I came in after the 11 curfew and did not have a key. My husband had told the man at the counter that I would need a key and the guy said he would leave one. When I came in, the woman behind the counter in the rudest... More

Originally, I made plans for an early check-in, but circumstances actually made us a little later than regular check-in time. The desk clerk was courteous and competent. She even managed not to roll her eyes at my husband's corny jokes! :) The room was clean, and everything we needed was provided. We will probably even stay there again. My husband... More

Nate (front desk area) handled our check ins and AC issues quickly and professionally! Rooms clean and nice...Will stay there again!!!

Staying here is very convenient! They are very accommodating. Sai was the manager when I checked in and he was so friendly, competent, and professional. He arranged my shuttle to the airport and was most helpful to me. I recommend staying there.