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BEST WESTERN Wilderness Trail Inn

1476 S US Hwy 25 E, Barbourville, KY 40906
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BEST WESTERN Wilderness Trail Inn
Ranked #1 of 1 hotels in Barbourville
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18 reviews from our community

    Trip type
Traveller rating
    6
    7
    4
    0
    1
Date Rating
New Carlisle, Ohio, Usa
1 review
5 of 5 stars Reviewed 18 April 2013

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Review collected in partnership with Best Western

tdbrucie1, Front Office Manager at BEST WESTERN Wilderness Trail Inn, responded to this review
22 April 2013

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Lexington, Kentucky
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 21 February 2013

The staff is first rate. Always friendly, over the top helpful. The rooms are clean but the building needs work. Doors won't lock. You can see under some doors. I can just imagine a snake slithering under there. Way too much air freshener covering up the smell of cigarette smoke, but on the other hand it is the only show... More

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tdbrucie1, Front Office Manager at BEST WESTERN Wilderness Trail Inn, responded to this review
22 February 2013

Dear Patron: Thank you for taking the time to review our establishment after your recent stay. We would never take offense to comments that can help use better a guests stay. We appreciate not only your kind words but also letting us know what we need to work on. Maintenance will be forwarded your observations. When you return (We hope... More

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 20 January 2013 via mobile

We make several trips a year to the mountains of North Carolina, and stay half way there each time. Normally we stay in Corbin ,KY, but this time found the Best Western in Barbourville, KY and decided to give it a try. From the customer service of the young man behind the desk to the great room and night's sleep... More

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tdbrucie1, Front Office Manager at BEST WESTERN Wilderness Trail Inn, responded to this review
24 January 2013

Dear Patron: We greatly appreciate you taking the time to post comments about our property and your stay. Your kind words will be forwarded to the staff for their review. A staff we are genuinely proud of . We look forward to you next visit. Have a good day and a great year. Thank you. TDB More

Columbia, IL
1 review
4 of 5 stars Reviewed 6 December 2012

Visited family member at Union College. Warm welcome, with a staff that was very friendly and accommodating. A very good value. The facility was clean. It is a convenient hotel to Union College and the beautiful natural attractions of the Cumberland region. Would return when next in Barbourville, KY..

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Review collected in partnership with Best Western

tdbrucie1, Front Office Manager at BEST WESTERN Wilderness Trail Inn, responded to this review
4 January 2013

Dear Patron: Thank you for taking the time to review our property. Your kind words are greatly appreciated. Our staff takes pride in their work. We try to make each and every guest's stay as pleasant as possible. We look forward to your return. More

Loganville, Georgia
1 review
5 of 5 stars Reviewed 7 October 2012

I frequent this hotel when visiting Union College. The staff is always polite and the hotel and the rooms are clean and comfortable. It is also cycle friendly and the rates are quite reasonable. I never consider staying anywhere else when I am in the area.

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tdbrucie1, Front Office Manager at BEST WESTERN Wilderness Trail Inn, responded to this review
7 October 2012

Dear Patron: Thank you for taking the time to review our property. Your remarks make our job so worthwhile. Hope you will be returning soon. Thank you again. TDB Front Desk Manager More

1 review
4 of 5 stars Reviewed 4 October 2012 via mobile

This hotel is convenient to Union College and is the only chain hotel in Barbourville. That being said, the local owners take pride in their facilities and are genuinely friendly and helpful. The room looked newly renovated and the beds were very comfortable. Each room had a recliner which was night. Upon our late arrival, we were in search of... More

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tdbrucie1, Front Office Manager at BEST WESTERN Wilderness Trail Inn, responded to this review
7 October 2012

Dear Patron: Thank you for taking the time to review our property and for your kind words. Both owners and staff do take great pride in their work and their customer satisfaction. We hope you have a chance to visit again soon. There will always be coffee waiting or just minutes away from being brewed. Thank you again. Tammy Bruce,... More

Columbus, Ohio
1 review
4 of 5 stars Reviewed 12 September 2012

I was a bit apprehensive when I booked a room here being that it is the only place in town. We were pleasantly surprised! The room was very clean and comfortable. The staff went above and beyond to help us. The pool is nice, but the water was a bit milky looking. I liked the chairs all around the building... More

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tdbrucie1, Front Office Manager at BEST WESTERN Wilderness Trail Inn, responded to this review
17 September 2012

Dear Patron: Thank you for taking the time for a review of our property. We are so glad we surprised you. We try very hard to make each and every guest's stay as pleasant as possible. I apologize for the milky pool. Although all chemicals checked out, the clarifier just wasn't doing it's job. Hopefully, on your visit next season,... More

Scranton, Pennsylvania
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 23 August 2012

We stay here every year during our family reunion. The hotel staff is very friendly and accommodates all reasonable requests. The rooms are clean and well cared for. The included breakfast is a nice feature, and is standard fare for such a hotel (waffle maker, donuts, pastries, cereal, fruit, coffee, juice, etc). The location is excellent for the area. They... More

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tdbrucie1, Front Office Manager at BEST WESTERN Wilderness Trail Inn, responded to this review
7 October 2012

Dear Patron: Sorry for the delay in responding to your review of our property in August. Thank you for taking the time. We greatly appreciate you kind remarks. We hope you will get a chance for a return visit soon. Thank you again. More

Detroit, MI
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 15 June 2012 via mobile

My family has stayed here twice. The area is a small town, so there are not any other options in the area. That being said, the hotel serves its purpose. The room was clean, beds comfortable, and staff were very friendly. It was also nice to have a continental breakfast included. our first stay was on the back side of... More

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Nashville, Tennessee
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 22 May 2012 via mobile

My family has stayed in this hotel before, but it had been about 7 yrs since we had. Since this is a small town, we knew this was really the only hotel we could book. The location was good because it was about 10 mins to where we needed to be. The hotel has many surrounding fast food places. The... More

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tdbrucie1, Front Office Manager at BEST WESTERN Wilderness Trail Inn, responded to this review
24 May 2012

Dear Patron: So sorry that we did not meet all your expectations during your last visit. This is the first time I heard about your problem with a smell in the room. If you had let someone know, we would have done whatever possible to correct the matter. As far as the pool is concerned, it is always after Memorial... More

 
 
BEST WESTERN Wilderness Trail Inn
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Additional Information about BEST WESTERN Wilderness Trail Inn

Also Known As:
Best Western Wilderness Trail Hotel Barbourville
Best Western Wilderness Trail Hotel
Address: 1476 S US Hwy 25 E, Barbourville, KY 40906
Phone Number:
Region: United States > Kentucky > Barbourville
Amenities:
Free Breakfast Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Barbourville
Price Range: $
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