Just returned from a quick overnight getaway with my wife. Admittedly was a bit nervous after reading some of the reviews, but truth be told, I don't get it. This place was WONDERFUL, and equally matched by the customer service. First, I want to give a big thumbs up to Mallory, who took my reservation and happened to be working...
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My family and I stayed here during the JamFest dance competition February 17-19, 2012. The hotel was conveniently located .8 of a mile from the Northern Kentucky Convention Center, and the short drive between the two places saved us significant $$$$. The hotel was packed with dance competitors, parents and wedding guests all weekend, yet everything seemed to be in...
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We go to Covington every year for a dance competition. My daughter always wanted to stay at the Radisson. Stayed 2 nights, paid extra for a room with a view. The view is fantastic at night, can't beat that. However, we were one floor under the revolving restaurant and could hear the music (band?) until 2 am. Our friends with...
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Overall, this is a great hotel and I would recommend you stay here. I came to tripadvisor and read all of the negative feedback and was quite nervous because I had already purchased the room on priceline for $60 a night. After reading for about an hour...I began to chronically worry.
NEWS ALERT! Don't believe all of the nit-picking privilged...
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Deerych,
Thank you so much for choosing the Radisson! We're so glad you enjoyed your stay with us and our staff throughly enjoyed having you and your wife as our guests; we look forward to assisting you in the future with any hotel needs you have for our area.
Thank you,
Kayla Rose
Public Relations Manager
859-419-8600
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This hotel is so dated, its sad. I have stayed here several times for business. No matter how much they vacuum, the carpets just look dirty. The beds are terrible. They have sleep number beds, and they kill me. What they don't tell you on tv, they are air mattresses in a real mattress casing. I usually hurt for several...
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NJKRISKO,
Thank you for bringing these instances to our attention. We are continuing to make renovations to the hotel, in order to improve guest satisfaction. The hotel's Radisson scores from our guests surveys over the last 6 months have been on an upward trend and we are extremely disappointed to hear that your stay was less than perfect. We would...
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We stayed the weekend of the Super Bowl for three nights to long. The hotel is extremely noisy being that is on top of the highway. I'm not very picky but this hotel could use some upgrades also. Last of all....I got out of the shower and was brushing my hair when I could see something drop from the celling...
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M G,
Thank you for informing us of your experience. The managers and staff strive for the best guest satisfaction possible and we are always trying to improve. The staff takes preventative action for pest control on a daily basis and I apologize for this occurrence. The hotel's Radisson scores from our guests surveys over the last 6 months have...
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Recently stayed 5 nights at this location. I had read reviews about all the noise and requested a room on the "quiet" side. Noise was not a problem for us. Our room was clean. The only problem we had was the first room we were in had an OLD matress with 1992 written in sharpie. It had a huge dip...
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Davi5005,
Thank you for informing us of your concerns. I would like to apologize on behalf of the hotel staff. Our main goal is to exceed your expectations and we are always trying to improve the quality of our guests experiences. I hope that you can find it possible to give the hotel another chance to prove that we can...
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As you can see from prior reviews (and if you look on Google maps, it is no secret), this hotel is located steps away from busy I-75 and and the double decker Brent Spence Bridge, spanning the Ohio River connecting Cincinnati and Covington. Room selection is key here. We stayed in room 1028, having paid a small fee for a...
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Vissidarte,
Thank you for taking the time to review the Radisson, we appreciate your kind words. We are currently making some maintenance upgrades to the rooms to soften the noise of the highway and will make a difference in your next stay. Like I said in the previous review, we are constantly improving our Radisson guest satisfaction scores and are...
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I would recommend you avoid this hotel. Its very outdated, VERY LOUD and with VERY poor management. Radisson had gone down hill in the past few years and this is prime example. This hotel did a very cheap update with a new bathroom sink and paint, old drapes and new picture covering OLD wallpaper with holes. This place is just...
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Justflt,
Thank you for bringing these instances to our attention. The hotel's Radisson scores from our guests surveys over the last 6 months have been on an upward trend and we are extremely disappointed to hear that your stay was less than perfect. We would like to speak to you further about your stay in hopes to mend your feelings...
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My family stayed here Thanksgiving week, for just one night on our way to Nashville. I chose this hotel due to Radisson's special point promotion, free parking, and for its location near Cincinnati Museum Center. The first room assigned was extremely noisy from the traffic on the nearby bridge, despite my request for a room on the quiet side. The...
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Greecer,
Thank you very much for bringing those items to our attention. The staff at the Radisson Cincinnati Riverfront strives to make each stay enjoyable for our guests. Unfortunately, you had a less than perfect stay. We will continue to make improvements and we hope that you give us another chance in the future. Please feel free to contact me...
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139 Reviews
62 Reviews
