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All 19 Elizabethtown hotels

Quality Inn & Suites

2.0 of 5
2009 N Mulberry St., Elizabethtown, KY 42701 (Formerly Comfort Inn Elizabethtown)
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Quality Inn & Suites
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48%
Ranked #11 of 19 hotels in Elizabethtown
Most recent review
4 of 5 stars Reviewed 10 June 2013
SixAlpha Lexington, Kentucky
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43 reviews from our community

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Date Rating
Lexington, Kentucky
Senior Contributor
45 reviews 45 reviews
39 hotel reviews
Reviews in 36 cities Reviews in 36 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 10 June 2013

We have used this hotel for family functions for a couple of years now. The staff has always been terrific,and over the past few months they have re-branded as a Quality Inn, been completely renovated, and I can now honestly recommend the place. As other reviewers have noted, the hotel had become very "tired" in it's prior life as a... More

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gm_ky129, General Manager at Quality Inn & Suites, responded to this review
13 June 2013

Thank you for staying with us and we hope to see you again soon! Thank you for your kind words and recommendations. More

Bolingbrook, Illinois
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 27 May 2013

We stayed one night on our drive home from Florida. The new beds were comfortable and the hotel was very clean. Breakfast was good. Walls were a little thin. Would definitely stay here again. We were able to use a coupon from a hotel coupon book we got at a rest stop - good value with the coupon. Extremely pleasant... More

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gm_ky129, General Manager at Quality Inn & Suites, responded to this review
13 June 2013

Thank you for staying with us and we appreciate your kind words and review. We look forward to your next stay and we hope that you willo recommend us to others as well. More

2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 21 April 2013

We just checked out of this hotel after staying two nights. We would stay again, which is saying a lot because I am a self proclaimed hotel snob. Yes, it is dated to some degree, but It was very obvious to us that they are working to update and improve the hotel. Our room was clean, the bathroom looked like... More

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gm_ky129, General Manager at Quality Inn & Suites, responded to this review
23 April 2013

Thank you so much for the kind response. We do our best to make sure our guests have a great experience. We look forward to your next stay. More

Versailles, Kentucky
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 of 5 stars Reviewed 26 March 2013

I went to Elizabethtown to attend a Redcross FirstAid/CPR/AED Instructor course to become an instructor. It was a 2 day class so I did not want to travel back home the first day so I choose to rent a room , when I walked in the front check in area it was really nice with a tv behind the check... More

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gm_ky129, Manager at Quality Inn & Suites, responded to this review
28 March 2013

Thank you for your response from your stay last September. Since then the property is under new ownership and management, and all the items you refer to have been fixed and corrected. In fact, the hotel just completed a full renovation of the all the rooms, including new beds and mattresses, the lobby, front desk, all the halls, lights, new... More

Manchester, United Kingdom
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 22 November 2012

Three of us were visiting this area and I booked 2 rooms for just one night. Check in was a dream, we were expected and able to choose rooms that suited us, pleasant and helpful front desk staff. The rooms were up to standard, furniture a little old but clean, plenty of towels, soap and shampoo in the bathroom which... More

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gm_ky129, General Manager at Quality Inn & Suites, responded to this review
24 November 2012

Thank you for the review... we hope that next time you come back to the area you will allow us the pleasure of hosting you longer. More

Midland, Texas
Top Contributor
58 reviews 58 reviews
14 hotel reviews
Reviews in 31 cities Reviews in 31 cities
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 14 November 2012 via mobile

This hotel is not to be confused with nearby Comfort Suites, which is newer and nicer. First appearances are bad. Hallways are beat up and ugly...and ubiquitous closed circuit monitoring made me think I might see a drug deal. However, the actual rooms are in better shape, and the rooms are super clean. Staff nice. Breakfast OK. Wifi worked great,... More

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gm_ky129, Manager at Quality Inn & Suites, responded to this review
16 November 2012

Thank you for the review. We're happy to announce that we have just begun an extensive renovation program that will enhance the entire hotel! We believe guests will appreciate all the new upgrades. More

midwest
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 23 October 2012

Although our room appeared clean, everything was so old that it seemed dingy. Old carpet, old bedspreads, old paint, old furniture. Not what I expected having stayed at Comfort Inn many times before. Check out the hotels on the other side of the highway. It seems like a better area on the west side of 65. Would not stay at... More

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gm_ky129, General Manager at Quality Inn & Suites, responded to this review
8 November 2012

We, here at the Comfort Inn, appreciate you taking the time out to give us a candid review. We are proud to that we are under new management and are undergoing massive renovations throughout the building. We hope to have the opportunity to serve you again if you are ever in our area. More

Marion, Illinois
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
Reviews in 30 cities Reviews in 30 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 September 2012

This place is showing its age and needs some updating. Worn out mattresses, worn sheets that don't fit properly. The breakfast bar was not maintained and when I asked for help I could not get any. They did have fridge and microwave in each room and although I did not use it the outdoor pool is big and looks well... More

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gm_ky129, Manager at Quality Inn & Suites, responded to this review
16 November 2012

Guests have spoken and we've listened! Now that the hotel is under new ownership we have started the first of what will be many improvements to the property. We hope you come back to see the "after". More

Gaylord, Michigan
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 5 July 2012

The air conditioner worked on a hot night.....everything else was negative. One bed sloped. Door pass keys didn't work - repeatedly. Breakfast bar was poorly stocked and poorly attended. When we told a hotel employee about the many breakfast items that needed replenishing, we were told "I'll get to it after my break". Juice had obviously run out, and water... More

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Senior Contributor
30 reviews 30 reviews
20 hotel reviews
Reviews in 25 cities Reviews in 25 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 30 June 2012 via mobile

The hotel is very well-maintained but very old. The beds are way past their time, and the sheets do not fit. Every room does have flat screen TVs a microwave and refrigerator. The hotel is in need of the remodel. If you arrive late be warned that the housekeeping staff decides what time you get up and we'll start knocking... More

Was this review helpful? Yes
gm_ky129, Manager at Quality Inn & Suites, responded to this review
16 November 2012

Thank you for the review. One of the upgrades we're completing in the very near future is new beds and mattresses in all the rooms, among other improvements. We hope you're able to try us out again. More

 
 
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Additional Information about Quality Inn & Suites

Also Known As:
Comfort Inn Elizabethtown Hotel
Comfort Inn Elizabethtown Hotel Elizabethtown
Comfort Inn Elizabethtown
Elizabethtown Comfort Inn
Address: 2009 N Mulberry St., Elizabethtown, KY 42701 (Formerly Comfort Inn Elizabethtown)
Region: United States > Kentucky > Elizabethtown
Amenities:
Business Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 19 hotels in Elizabethtown
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Guests of this Elizabethtown, KY hotel are invited to enjoy various amenities, like free hot breakfast, a free newspaper, free local calls and free coffee. This pet-friendly hotel also has a seasonal outdoor pool. Business travelers will appreciate conveniences like free wireless high-speed Internet access in all rooms and access to copy and fax services. All spacious guest rooms include refrigerators, microwaves, coffee makers, hair dryers, irons, ironing boards and cable television with free HBO on 32-inch high-definition televisions. Suites also come with sofa sleepers. For that special occasion, be sure to ask about the luxurious jacuzzi suites. King rooms feature large work desks and recliners. Large outdoor courtyard, seasonal pool, and outdoor grills available for guests use. ... more   less 
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