Hotel is great. We had a suite which had two rooms, clean and very comfortable. Really nice. But there the good news ends. Zero quality control yet again. Shower doesn't work properly, tap runs at a dribble, safety rail drops out. Breakfast day 1 was 2 hours late - no food. Day 2 they ran out of skimmed milk. Breakfast... More

What a pleasant respite from a long car trip! We have never seen so many friendly hotel personnel as at this one. Our suite was beautiful, large and luxurious. The king sized bed was clean, fresh and very comfortable. The suite was large with a separate kitchen area, large living room, large bedroom and a good sized bathroom and 2... More

This place was horrible our entire stay & we checked out 2 days earlier than planned. First, our room looked nice, but the window was left open & our shampoo, conditioner & lotion were all used. We ran out of tissues the next day & put the empty box on the sink as a hint that we needed more tissues.... More

I travel for a living and this was one of the worst I've seen. The people are very nice but it doesn't compensate for the rooms. Clogged shower. Hair in the tub. Trash by the night stand! Wore my shoes the whole time I was in the room.

We have stayed at this Quality Inn several times over the last year. Each time we have been greeted as we walked in....always with a smile. The rooms have always been very clean!!! The lobby area is actually a very nice place to sit. During our last stay, Amanda was right there to check us in (no wait!). Everyone there... More

This is not the RITZ CARLTON, BUT...if you are looking for a clean, comfortable, convienint to airport, levee, downtown, and all of the sports arenas at an affordable price then this is where you want to stay. I have stayed here on at least a dozen different occassions. The only problem I ever encountered was a lightbulb that blew when... More

Upon check in, the front desk gal says, if you have any problems call me. At 10:30 PM getting ready to retire for the night, I had no heat in the room. Just luke warm air. Wanted to switch out to another room. Call the lobby for an hour and no one was there. When I got up at 6:30... More

Checked in about 11:00pm on Saturday 1/19/2013 with my wife. They had a package that included tickets for the Creation Museum the next day. Something odd about the check-in was that we had a King room reserved and the clerk asked us if we would like two queens instead. I never been asked that before and didn't pay too much... More

the front desk customer service is beyond terrible...first of all to blame a guest because the hotel cannot process what is being asked of them is never acceptable. then to furthermore say that there is nothing they can do shows a complete disregard to someone who is paying for a service that is not being rendered sufficiently. dissatisfied to say... More