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All 10 Erlanger hotels »

Residence Inn Cincinnati Airport

3.0 of 5
2811 Circleport Drive, Erlanger, KY 41018
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Ranked #3 of 10 hotels in Erlanger
4.0 of 5 stars 27 Reviews
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27 reviews from our community

    Trip type
Traveller rating
    14
    6
    5
    2
    0
Date Rating
littletm
Lexington, Kentucky
Senior Contributor
34 reviews
40 helpful votes
4 of 5 stars Reviewed 7 November 2011

We selected this property because of its proximity to the Greater Cincinnati Airport, given the fact we had an early morning flight and didn't want to risk getting caught in I-75 traffic. The hotel was very convenient and the sitting area was nice and separate bedroom was adequate. This is one of the few hotels where the thermostat actually allowed... More

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Carol51181
Yellow Springs, Ohio
Contributor
11 reviews
6 helpful votes
5 of 5 stars Reviewed 4 November 2011

We chose this Marriott because we had the free room certificate, they had great shuttle service and free parking while we were gone. But we were pleasantly surprised by the very nice double bedroom suite that we were upgraded to. The place was spotless. We will stay there again if we fly from Cincy. Carol Yellow Springs OH USA More

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grammiekm
Knoxville, Tennessee
2 reviews
4 of 5 stars Reviewed 27 August 2011

My husband and I stayed in a 2-bedroom with suite with our grandson and a friend. The breakfast was good. The rooms were clean and spacious. We did not use the kitchen for meals but it was nice. The staff was friendly and helpful. The pool area was nice as well. There were other amenities too but we did not... More

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emrald5769
Hooper, Utah
Reviewer
5 reviews
5 helpful votes
5 of 5 stars Reviewed 27 July 2011
1
person found this review helpful

As this was a business trip and the accommodations were arranged for me, I was a bit nervous. The room is nice. I was surprised to find that the hotel offered not only free breakfast, but free dinner with beverage on 3 nights. One night was more appetizers, but that was perfectly fine as the other night was chicken and... More

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haveenjoyedtheworld
Houston
Senior Reviewer
7 reviews
4 helpful votes
5 of 5 stars Reviewed 5 July 2011
1
person found this review helpful

This Residence Inn is not one of the newest but it is one of the best we have stayed in with over 50 years of traveling. Every thing in the rooms worked, or were fixed within a short time if they didn't. The food was above average and the staff were efficient and friendly. A great value for family travellers. More

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Dad05
Austin, Texas
Senior Reviewer
7 reviews
6 helpful votes
2 of 5 stars Reviewed 23 June 2011
2
people found this review helpful

I would say that most marriott frequent travelers would find this property to be below par. This hotel has to be one of the earlier residence inn properties and (in my opinion) has not been properly maintained. Also....it's off the beaten path. Sorry....not much to recommend here. More

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Karen Farfsing, Manager at Residence Inn Cincinnati Airport, responded to this review
5 July 2011

Thank you for sharing your recent comments about your stay with us. We always appreciate feedback, and we will pass your experience along in hopes of correcting it for the future. All of our rooms were recently renovated with flat screen TV’s, and while we are aware that there are aspects of our rooms that are not brand new, we... More

smr84
Saint Louis, Missouri
Reviewer
3 reviews
2 of 5 stars Reviewed 13 June 2011

We made a reservation here as part of a wedding room block. When we checked in, they asked us what level we would want to be on, and we didn't care. Then, we discovered that they put us right next to the elevator. Our reservation was for 4 adults, and we were in a room with a queen and a... More

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Karen Farfsing, Manager at Residence Inn Cincinnati Airport, responded to this review
5 July 2011

Thank you for the comments on your recent stay. We are very upset to hear that your stay was not perfect, and your comments will help us in correcting these issues. We are also disappointed that we did not have an opportunity to address and correct these issues while you were still a guest in our hotel. Certainly your room... More

TechMarauder
Houston, Texas, USA
Senior Contributor
47 reviews
48 helpful votes
3 of 5 stars Reviewed 16 March 2011

While the front desk was warm and helpful and the breakfast was wonderful, the rooms were not in good shape - especially compared to other Residence Inns. The beds were extremely uncomfortable, the shower didn't work well, and the insulation was poor. On a better note, the shuttle service was very good. If this hotel would just fix their rooms... More

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Karen Farfsing, General Manager at Residence Inn Cincinnati Airport, responded to this review
21 March 2011

Thank you for sharing your recent comments about your stay with us. While we are proud that you found our staff, breakfast and shuttle to be above par, we are disappointed that you found the room accomodations lacking. We always appreciate feedback, and we will pass this information along in hopes of correcting it. We are always looking for ways... More

JayDave44
Ohio
Senior Contributor
28 reviews
12 helpful votes
4 of 5 stars Reviewed 12 July 2010

Residence Inn is always a great place to stay. We went to the Monster Jam at Paul Brown Stadium and so we were pretty beat by the time we arrived at the hotel. It barely took me three minutes to have my key and directions to the room. The rooms are always loaded. Wireless internet, extra towels, full-size fridge, mic,... More

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Jenn0687
Dayton, Ohio
1 review
4 of 5 stars Reviewed 18 May 2010

My boyfriend and I stayed at the residence inn cincinnati airport last night. They were great in making our reservation (Susan) and checking us into the hotel (Jennifer). Both were extremely friendly and helpful. The service was great, however the room was not as nice as other marriotts we've stayed at. The hallway had some kind of smell, that was... More

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Residence Inn Cincinnati Airport Also Known As

  • Residence Inn Erlanger
  • Erlanger Residence Inn
Address: 2811 Circleport Drive, Erlanger, KY 41018

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