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All 27 Florence hotels

Best Western Inn Florence

2.5 of 5
7821 Commerce Dr., Florence, KY 41042
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Ranked #2 of 27 hotels in Florence
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204 reviews from our community

    Trip type
Traveller rating
    98
    74
    11
    11
    10
Date Rating
Beaverton, OR
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 17 June 2013 NEW

The staff at this Best Western were so friendly and helpful. Breakfast was OK, they had a variety of food to pick from. Breakfast bar was a bit small so some days we could not eat in dining area so had to take food back to the room. Overall a great place to stay

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Dunedin, Florida
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 12 June 2013 NEW

This was our 3rd or 4th stay at this location and once again, we were awed. The desk staff on all shifts are pleasant and go above and beyond to help. On Sunday night, when they don't usually have cookies, it was raining, so they put out hot coffee and tea and fresh cookies. What a nice touch! The rooms... More

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BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this review
13 June 2013

Thank you for being a valued customer!!! On bahalf of the entire staff we would like to thank you for being a wonderful guests as well as giving us such a wonderful review. The future guests will love all your helpful tips and insite. Thank you again for the review it is greatly appreciated Brett Rouse More

Bucyrus, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 June 2013

We had a very nice stay at this Best Western. A very quiet place and the beds were comfortable and the room was clean. Nice hot breakfast. We slept without the heat or air running and heard no noise. Coffee and cookies available in the evening. this hotel was easy to find from I-71& I-75.

Was this review helpful? Yes 1
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this review
12 June 2013

So glad to hear you had a great stay. We love to know that our property can give our guests a great experience and restful night sleep. We hope that in the future traveling to our area you visit again Brett Rouse More

Senior Contributor
29 reviews 29 reviews
5 hotel reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 June 2013

We were very happy with this Best Western--location should be used as a model for other locations as in the Nashua NH one. Jill at the desk was very helpful and friendly. Room was clean and beds were very comfortable. Fresh cookies- nice touch. Breakfast was hot and good.

Was this review helpful? Yes 1
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this review
12 June 2013

Thank you for filling out a review on Trip Advisor. We love to see that your overall stay was wonderful, you enjoyed the breakfast and that Jill was helpful during your stay. Jill wanted me to thank you for mentioning her in such a nice review and we all would like to thank you for ranking our property in such... More

Florence, Kentucky
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 31 May 2013

Nice place. They have a coupon in the "red book" of coupons you can pick up at rest stops on I75 which makes your stay a very good deal. The desk staff was very friendly and helpful. Breakfast is better than most chain hotels. I appreciated the location - close to I75 but not too loud. We would stay again.

Was this review helpful? Yes 1
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this review
12 June 2013

Thank you for taking the time and filling out a review. We are happy to read that you enjoyed our discounted coupon rate. We are also happy that you enjoyed your overall stay; it is always nice to know that we made a positive experience upon our guests lodging needs. Thank you again Brett Rouse More

Ann Arbor, Michigan
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 of 5 stars Reviewed 30 May 2013

I spent one night at the hotel. This is a basic three star-type hotel which is well maintained and clean. The first non-smoking room I was given had a strange smell so I asked to be moved to a different room and the front desk staff readily and pleasantly agreed to move me. The second room was fine, no problems... More

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BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this review
12 June 2013

thank you for taking the time and filling out a review. I am sorry that you had an issue with the smell of the room but i am happy to see that we could resolve the issue for you. Thank you for the overall good review. We hope that if you return to the area that you allow us to... More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 30 May 2013

Hi I am a truck driver and I stay in and review a lot of hotels. The best western in florence kentucky is very clean. The staff is extremly helpful and genuinly caring and makes sure you are comfortable and everything is yo your liking. Good hot breakfast Great hotel. I would recomend it to anyone.

Was this review helpful? Yes 1
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this review
12 June 2013

Thank you for taking the time and giving us a review on our property. It is so nice to read that you enjoyed your stay and enjoyed our breakfast. We hope that you come and visit again and thank you again for your review Brett Rouse More

Massillon, Ohio
2 reviews
5 of 5 stars Reviewed 28 May 2013

I chose this hotel because it had good reviews and I'm so glad I did. It was a good location for our purposes and had everything we needed. Best of all, the hotel employees were exceptionally friendly and helpful. I would definitely return.

Was this review helpful? Yes
BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this review
12 June 2013

Thank you for taking the time and letting me know about the wonderful performance of our staff; I am sure that our future guests will appreciate your feedback as well. Thank you again for the review Brett Rouse More

Kansas City, Missouri
Senior Contributor
39 reviews 39 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 28 May 2013

While this Best Western is a little older, it is still very well maintained and the staff is incredibly friendly and helpful. Breakfast is included in your stay and there's quite a bit to choose from! Get there early though, it's usually quite busy! They also have fresh cookies in the afternoon and who doesn't like cookies?! Right off the... More

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BESTWESTERNFLORENCE, Director of Sales at Best Western Inn Florence, responded to this review
12 June 2013

Thank you for taking the time and writing a review. We love to see where we achieve and also that we can provide a great stay for the guest. Thank you again for the review!!! Brett Rouse More

Freedom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 25 May 2013

HORRIBLE EXPERIENCE. We stayed at the Best Western in Florence KY for one night on May 9th. We only needed a quick sleep as we were traveling to Florida. We arrived late and left early the next morning. Check-in was relatively easy (we had advance reservations). The hotel was clean enough and the night desk clerk was friendly and competent.... More

Was this review helpful? Yes 3
BESTWESTERNFLORENCE, Guest Relations Manager at Best Western Inn Florence, responded to this review
27 May 2013

Thank you for taking the time and expressing your concern about the stocking of towels and also the concern about the missing items from the room. I will inform housekeeping supervisor of your concerns about the linen count (currently we have 4 bath towels, 3 hand towels, 3 wash clothes and 1 floor mat) and how we can improve if... More

 
 
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Additional Information about Best Western Inn Florence

Also Known As:
Best Western Inn Florence Hotel Florence
Best Western Inn Florence Hotel
Best Western Florence
Florence Best Western
Address: 7821 Commerce Dr., Florence, KY 41042
Phone Number:
Region: United States > Kentucky > Florence
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in Florence
#2 Family Hotels in Florence
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Located only 10 minutes south of Downtown Cincinnati on Interstates 75/71, this mid-scale hotel offers all the conveniences you would expect from a higher priced, downtown hotel for any traveler. ... more   less 
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