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Courtyard by Marriott Cincinnati Airport South / Florence

3.0 of 5
46 Cavalier Boulevard, Turfway Rd & I-75, Florence, KY 41042-1645
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Courtyard by Marriott Cincinnati Airport South / Florence
Ranked #10 of 27 hotels in Florence
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46 reviews from our community

    Trip type
Traveller rating
    15
    15
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    6
    1
Date Rating
Lexington, Kentucky
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed 10 April 2013

I am a Marriott Gold member so theortically I should get one of the best available rooms which would be a room with a balcony. In additon, I would hope they would put me on the side of the hotel away from I 75. I was in a room which someone had smoked in and was not cleaned. You could... More

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Boynton Beach, Florida
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 8 April 2013

Very nice place but a little noisy. Nice amenties, loved the Paul Mitchell products. Pool area was swarmed with kids and had way too much clorine and was very hot. The staff made the few unpleasant things tolerable, they were great.

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See 4 more reviews by debconley315 for Florence
Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 14 March 2013

Stayed there several years ago and was reluctant to return. Glad I did! Lobby and bar/restaurant refurbished including a new Starbucks in the lobby. Rooms are good not great, a bit dated but nice none the less. The staff are excellent, I appreciate genuine people far more than the often "plastic" hotel employees. Not sure if it's a southern thing... More

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lknapmeyer, General Manager at Courtyard by Marriott Cincinnati Airport South / Florence, responded to this review
17 March 2013

Dear Mdlphins, Thank you so much for your feedback from a recent stay with us. We are so excited that you gave us another chance and were able to enjoy all the changes and upgrades we have made to the hotel. I will definately pass on the nice compliments of the service you received to my staff. Thank you for... More

Louisville, Kentucky
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 7 March 2013

I highly recommend this hotel to anyone staying for a while or just passing through. The staff was very friendly and went out of their way to make our group feel comfortable. We had a large group of families staying at the hotel and the staff did a great job of setting up breakfast a little early so that our... More

Was this review helpful? Yes 1
lknapmeyer, General Manager at Courtyard by Marriott Cincinnati Airport South / Florence, responded to this review
17 March 2013

Dear vballmom, Thank you so much for taking the time to let us know that you enjoyed your stay with us while here for the volleyball tournament. We are happy that you enjoyed our newly renovated rooms and next time you are here, please ask for a king size bed at time of reservations and hopefully one will be available.... More

Cincinnati, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 18 February 2013

Very nice functional, clean room stayed for 2 nights had to move for 2nd night due to traffic from interstate keeping us from sleeping much. Evening manager (I think her name was Leslie) was amazing! She should teach a seminar on Customer Service there are lots of hotels that could learn from her.

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lknapmeyer, Manager at Courtyard by Marriott Cincinnati Airport South / Florence, responded to this review
26 February 2013

Dear My3girls545, Thank you for taking the time to give us feedback on your recent stqy with us. We are so happy to hear how Leslie was able to accommodate your needs during your stay and how clean the hotel was. I will definately pass on the nice compliments to my team. We are very proud of our newly renovated... More

Marengo, Ohio
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 31 January 2013

Spacious newly redecorated room was clean, comfortable, and pretty. The pool and hottub very inviting and clean. If you book a room, be sure to ask for the 'non-smoking' AREA- as the smoke from the room next to ours permeated through the wall and we could smell it all night long - and my daughter has asthma, and is pretty... More

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lknapmeyer, General Manager at Courtyard by Marriott Cincinnati Airport South / Florence, responded to this review
14 February 2013

Dear Heidi S. We are so excited to hear that you enjoyed our newly renovated hotel. We are very excited about all the changes that we have made to our rooms and all of our public spaces including inside and out. We now have the new Bistro which offers variety of food and beverages including Starbucks. I'm sorry to hear... More

Clearwater, Florida
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 27 January 2013

I sometimes stay at this Courtyard. Usually based in cost. The rooms are not the major draw here. The TV's are ancient and the performance shows.Most nights I just keep it off. Trying to be the green hotel, the rooms look dimly lit. It's best if you want a bed, points, and an early start out of CVG.

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See 2 more reviews by ninjadad for Florence
lknapmeyer, General Manager at Courtyard by Marriott Cincinnati Airport South / Florence, responded to this review
14 February 2013

Dear ninjadad, Thank you for your feedback on your stay. It appears you must of stayed with us before our renovations were complete. Since your stay we have renovated every aspect of our hotel from the guestrooms (including new High Definition TV's and channels to new lighting) to the addition of new Bistro restaurant and Bar offering Starbucks. We hope... More

Lovettsville, Virginia
Top Contributor
86 reviews 86 reviews
69 hotel reviews
Reviews in 57 cities Reviews in 57 cities
140 helpful votes 140 helpful votes
4 of 5 stars Reviewed 19 October 2012

Had a 3 day business trip in the Cincinnati area and decided at Florence Courtyard. This Courtyard is undergoing a renovation. I had a first floor room that faced away from the highway, my colleague had a room that faced the highway and at breakfast said he had problems sleeping due to the traffic noise from I-75. He changed rooms... More

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johnbrobergcy, Manager at Courtyard by Marriott Cincinnati Airport South / Florence, responded to this review
29 October 2012

Thank you so very much for choosing our hotel for your business trip. We are delighted to hear that you enjoyed your stay in one of our newly renovated rooms. We appreciate your feedback and look forward to having you back once our new Bistro is open! Thank you for your kind comments and please visit us again soon. Sincerely,... More

Beavercreek, Ohio
Top Contributor
102 reviews 102 reviews
31 hotel reviews
Reviews in 37 cities Reviews in 37 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 15 August 2012

What I like about Marriott hotels is you know what to expect. This was the consistent Courtyard motel. Nothing exceptionally special, decently furnished, and clean. Unfortunately, this is located on the side of I-75 next to the Big Lots, Section 8 apartments, and older lower middle class subdivisions. Crime might be an issue. I did note a broke glass door.

Was this review helpful? Yes 2
See 2 more reviews by fedacct for Florence
Uxbridge, Canada
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 5 July 2012

This was a lovely hotel, with a pool, hot tub and gym. The rooms were spacious and clean. The staff were all helpful, and the breakfast was amazing. Often when it's included you get dry cereal and a bagel; this had a hot buffet and even a menu to order from. We wanted to go to the nearby Creation Museum... More

Was this review helpful? Yes 5
lknapmeyer, General Manager at Courtyard by Marriott Cincinnati Airport South / Florence, responded to this review
16 July 2012

Thank you so much for your feedback regarding your recent stay with us at the Courtyard in Florence, KY. We are very much happy that you had a good stay and are so exciited about our renovations that are in the process with with new fresh rooms, and a new restauarant with lots of options including Starbucks! I'm sure you... More

 
 
 
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Additional Information about Courtyard by Marriott Cincinnati Airport South / Florence

Also Known As:
Courtyard By Marriott Cincinnati Airport South / Florence Hotel Florence
Courtyard By Marriott Cincinnati Airport South / Florence Hotel
Courtyard Florence
Florence Courtyard
Address: 46 Cavalier Boulevard, Turfway Rd & I-75, Florence, KY 41042-1645
Phone Number:
Region: United States > Kentucky > Florence
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotels in Florence
Price Range: $
Hotel Class:3 star (3*)
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