The front desk manager delivered the least helpful service I have ever experienced in the hotel industry. I did not stay at the Red Roof Inn because of it. I would never consider staying at this location in future trips to Louisville. Truthfully, I paid more to stay down the road. More

We have stayed at this hotel every year during our trips to Louisville for the past 5-6 years and have always been very pleased. The staff is always willing to help with any request you may have and very helpful with directions! The room is always very clean. I will continue on staying at this hotel every time I come... More

Driving thru Louisville a few days ago the GPS showed 3 Red Roof Inn locations. I routinely stay in Red Roof as they are usually of consistent quality and often convenient to suitable eateries and on and off the highway. Beware: there is a reason that this Red Roof is at least ten percent less (the evening I stayed) than... More

After calling to reserve my room at the red roof inn rewards center i figured i would have no problams when i got to the hotel. On arriving i was told that i had no reservations for this hotel. I had a free night with my coupon in hand, the desk person told me that the coupon had already been... More

So my son had driven 15 hours from Massachusetts and it was time to stop. He had tried the RRI that is about 4 miles northeast, but there, they wouldn't give him the AAA online rate and when he tried to book it online, it was 10 minutes after midnight and they wouldn't let him do it. They couldn't have... More

This was best hotel stay that i`ve had in a long time and i stay in a lot of hotel while on the road as a ministry... From the front desk to the maid service on down to parking spaces ... Me and my son had a great time and would stay at this hotel a 1000 time over... More

We stayed here a few days ago and the young man working the desk was very unprofessional. His pants were hanging halfway down his legs. All his buddies were hanging around the lobby. After we checked in and came back down, he was standing outside smoking a cigarette the whole time the phone was ringing off the hook (explains why... More

I stayed at this hotel on a business trip last month. I was a little wary because of the location, being right next to the expressway is not my first choice. The room was nice and everything was conveniently located, especially the numerous restaurants that are within walking distance. I had a few things I needed to have and the... More

I think this may be a place for pimps - hookers - drugs and other illegal doings. In the room above us at 3am some guy screamed Yeah Sexy !! Real loud. The lock on the room had apparently been broken into several times , screws were nearly out - the smoke detector was a total fraud. I took it... More