We stayed here because we had a tour set for the Waverly Hills Sanitarium, which is only a couple miles away. On arrival the hotel looked alright, not great, a little messy but perhaps they were renovating or something, so no big deal. Our group had two rooms reserved, six months prior and we had called ahead earlier that day... More

We walked into the lobby not to bad. I'm thinking big city lot of people in and out it will be ok. After the front desk lady get off phone, We ask to see a room before we stay. I ALWAYS DO THIS.. She gives a key to a 3rd floor room. We get to the 3rd floor, all I... More

Spent just one night here at the Best Western, but it was a very pleasant experience. Had driven from Indiana to Louisville for the express purpose of watching horse racing at Churchill Downs. The hotel was pretty easy to find right off 264. Relatively new building, clean, comfortable stay. Had the usual breakfast buffet, including the waffles , cereals, fresh... More

The person at the front desk over charged me by almost 200 dollars. I tried to get it corrected, but she said, I would have to wait 7 to 10 days for it to be put back into my account. She told me if I waited to checkout they could correct it then. My receipt showed the correct amount, but... More

We stayed here one night on a trip back home from Florida. I found it in my AAA book and called ahead to reserve a room. I agree that it was hard to find, even though it's located right off of the interstate. Our's was the only car in the parking lot, so I suspect we were the only people... More

I stayed here the last night of my vacation & admit that my opinion is slightly jaded due to the fact that they had run out of non-smoking rooms & we had to stay in a smoking room which smelled horribly but I can't really blame them as I hadn't confirmed a non-smoking room. The room was clean though so... More

The room looked clean, however, it was FULL of spiders, big and small. Also, the soda machine was completely empty and the only option is to walk down the street to the convenience store. The website is misleading by saying that some restaurants are "directly" across the highway from the hotel. The restaurants are actually across the highway and down... More

arrived thursday june1st. 2006. first time in Louisville, could not find hotel ,called hotel missed it by a couple of blocks. We checked in , Our 8yrs. old granddaughter wanted go swimming in the real nice indoor pool,which was only about 4 doors down. Manger & staff very nice & helpful to us. room was real nice & everything worked... More