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Extended Stay America Louisville Hurstbourne

2.0 of 5
9801 Bunsen Way, Louisville, KY 40299
Hotel amenities
Ranked #89 of 96 hotels in Louisville
2.5 of 5 stars 6 Reviews
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6 reviews from our community

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Date Rating
Robert S
Fort Collins, Colorado
1 review
1 of 5 stars Reviewed 6 November 2011

I booked a none smoking room through Hotels.com for my with and two kids who were driving from the east coast to the west. When my wife got there the room she gave her had not been cleaned from the previous guests. They then gave my wife a smoking room which would not work since my son has asthma. They... More

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Splooginus
Palmyra, Tennessee
1 review
1 of 5 stars Reviewed 27 May 2010

Lady at front desk looked as though she could care less about you, or life in general. She was short and vacant looking. The stairwell/hallway was scary and smelly enough. The large metal door slammed behind you. You felt like you were locked in a very dim-lit slasher-movie stairwell. The hall to get to the room was dim as well.... More

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luckydogOH
Lima, Ohio
2 reviews
2 helpful votes
1 of 5 stars Reviewed 19 April 2010

Sub par from the front door onward. Office staff was either undertrained or overwhelmed with trying to check in more than one guest at a time. Room smelled of cigarette smoke and required a day long airing to make it sleepable. Carpets were filthy, leaving socks darkened. When asked for a hairdryer staff replied "this is our busy season a... More

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madcapgirl
chicago
Senior Contributor
22 reviews
23 helpful votes
1 of 5 stars Reviewed 8 September 2008
2
people found this review helpful

I got this room for a great deal off of Hotwire.com. Having stayed in ESA's in the past and liked them, I was initially pleased. However, when checking this location out on Tripadvisor I was instantly worried by the very low reviews. I decided to brave it out and see if the reviewers were just being dramatic, or if what... More

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Midwest_USATravelpro
Midwest, USA
1 review
1 helpful vote
1 of 5 stars Reviewed 10 March 2008
1
person found this review helpful

This establishment is an absolute wreck. Horribly filthy, old and run-down. The hotel staff were unconcerned about the room conditions and the satisfaction of the guests. A complete disappointment. Horrible choice for a business traveler. They should have paid ME to stay here. Please...learn from my experience and take your business elsewhere. P.S. I MUST stress just how FILTHY and... More

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111709c
Sedona, Arizona
Senior Reviewer
8 reviews
6 helpful votes
1 of 5 stars Reviewed 8 November 2007
1
person found this review helpful

If you're a regular customer of Extended Stays you will be so disappointed with all of the ones located in Louisville. I stayed in this one for one night and looked at the other properties in person. They are all disgusting, truly. The rooms are old, strange, very small and filthy. They should charge no more than $20.00 for their... More

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Extended Stay America Louisville Hurstbourne Also Known As

  • Extended Stay Louisville
Address: 9801 Bunsen Way, Louisville, KY 40299

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Extended Stay America Louisville Hurstbourne
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