At first everything seemed very nice: the staff at the front desk was very friendly, and check in was a breeze. The lobby, while a bit dated, was pleasant and everything seemed in good repair. Initially the room seemed ok. We threw our luggage down, did the mandatory bed bug check (no problem) and, because we were in Monticello for... More

Went to the front desk with a problem and they look at me as to say "how dare you". The room needed a lot of work. Wall paper peeling, around windows in bad shape. Carpet full of stains, cobwebs on the ceiling and in corners. I should said they did ask if I wanted to switch rooms, but I don't... More

My finance and I checked in on August 31st after we made reservations for a King Room. We received a room with two Queen beds. When we checked in they said they didn't have a King Room to put us in so we took the queen since this is the only hotel in Monticello. We had it reserved for two... More

Formerly the Holiday Inn Express Monticello, the now Lake Cumberland Inn stands ground as the only hotel in Monticello (besides the Monticello Motel, which I am not sure if it is even open). The hotel has become really dated since the old Holiday Inn Express days but it was fine. Our first night was on the 2nd floor in room... More

Spent two nights there. We were very pleased with the rooms. We had family with us and requested cribs for the babies. The cribs were already set up in the rooms when we arrived. The breakfast was very good. Biscuits with sausage and gravy one day. Biscuits with sausage and eggs another day. I liked that they also offered fat... More

Not a Holiday Inn - Now called the Lake Cumberland Inn. I have been staying at this hotel for years and it is sadly in need of a make over. We booked room 311 which is a suite on the non-smoking floor. YUK! It really stunk of cigarettes. There were cigarette burn marks on the bathroom sink and counter so... More

In my 5 years on the road, I have spent at least 6 weeks in this hotel, and probably closer to 8 weeks. I've never been disappointed. Indeed, this week, I will put an extra 180 miles on my car to stay here while opening Somerset. No, it's not a brand new property any more. That's part of why they... More

I travel regularly and I'm a priority club memeber and this Holiday Inn Express was the worst I have ever stayed in. This hotel was below the standard of any Holiday Inn I have ever been to. 1) The hotel was dirty, especially the bathroom. Dirt in the corners and the toilet was disguisting, 2) The pool was filthy and... More

This is an older property but still clean and comfortable. This is the only national chain hotel in the vicinity. Staff was friendly and organized. Rooms clean and bed firm. Since newer properties are 25% more, this hotel is a good value overall. ICH Platinum member