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Holiday Inn Express Richmond

2.5 of 5
1990 Colby Taylor Drive, Richmond, KY 40475
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Holiday Inn Express Richmond
Ranked #1 of 14 hotels in Richmond
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84 reviews from our community

    Trip type
Traveller rating
    58
    21
    3
    0
    2
Date Rating
Tennessee
Top Contributor
93 reviews 93 reviews
29 hotel reviews
Reviews in 43 cities Reviews in 43 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 8 May 2013 via mobile

We had a king room, everything was clean, very roomy and bed was comfortable. They provide two firm pillows and two soft pillows. The breakfast was good and staff friendly. They also provide free Internet. It hotel only has one elevator, so a couple times we had to wait but not long. It's convenient to shopping and restaurants.

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Sima M, General Manager at Holiday Inn Express Richmond, responded to this review
9 May 2013

Dear KraZynTn, Thank you for your recent stay and review of our hotel. I will make sure to pass along your comments regarding our staff. Our hotel is lucky to have such a wonderful staff and it gives me great pleasure to pass along nice comments such as yours. We hope to see you again! Sincerely, Sima More

Loudonville, Ohio
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 25 April 2013

This is an excellent HI Express. The rooms are very nice and the staff is very pleasant and eager to help. Breakfast was the usual fare but it is free and you can have all you want. Restaurants close by.

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Sima M, General Manager at Holiday Inn Express Richmond, responded to this review
9 May 2013

Dear Mary212, It is always nice to hear when a guest has a memorable experience at our hotel. We realize that guests have many options when it comes to hotels and we want to do our best to make sure you are pleased with your decision. We are lucky to be within walking distance of shopping and restaurants. Our guests... More

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 April 2013

Stayed at this property a number of times. Great service, rooms and food. This trip was to see my ailing mother. When the young man found this out, he was very compasionate. Highly recommended location.

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Sima M, General Manager at Holiday Inn Express Richmond, responded to this review
13 April 2013

Dear jim080745, Thank you for the 5 star review. We take great pride in our wonderful staff and the services they provide. I will be certain to pass along your kind words to them. Our ultimate goal is to provide the caliber of service that brings guests back to our hotel and I am glad we were able to proivde... More

Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 19 March 2013 via mobile

My wife and I were looking for a nice place to stay en route to Virginia. The rate was reasonable, and the facility was very clean. The rooms were updated, and the staff was very friendly. I would definitely stay here again if I was ever in Richmond again.

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Sima M, General Manager at Holiday Inn Express Richmond, responded to this review
21 March 2013

Dear Timerchant, We are glad that you and your wife enjoyed your stay with us. Our entire staff strives to provide a memorable experience from start to finish. I will make certain to share your kind words with all of them. Sincerely, Sima More

Plymouth, Michigan
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 14 March 2013 via mobile

Great, clean rooms, nice pool - no hot tub. Location is close to many opportunities to shop and eat. You could walk to the bowling alley if you really wanted to. While staying for work-I understand this area is full of wonderful friendly people, however the front desk person made a few too many off color comments that made him... More

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Sima M, General Manager at Holiday Inn Express Richmond, responded to this review
15 March 2013

Dear Ms. Bojangles313, Thank you for your recent reveiw. It is always nice to hear what a business is doing well and what they can improve on. We strive for excellence and I am sorry that you received anything but the most professional service. In order to help us improve and ensure your next stay with us exceeds your expecations,... More

Chicago, IL
Top Contributor
50 reviews 50 reviews
21 hotel reviews
Reviews in 33 cities Reviews in 33 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 6 March 2013 via mobile

Once again saw the great reviews here so chose this one over the Hampton right next door who I've typically picked over these Holiday Inn Express locations. Liked the fact that they had all my frequent stay info on my reservation, quick electronic sign in at the front desk and a warm welcome despite my late arrival. They upgraded me... More

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Sima M, General Manager at Holiday Inn Express Richmond, responded to this review
9 March 2013

Dear late74C, Thank you for the great review! We appreicate your stay with us and are pleased that you had a nice expereince. Travelling can be sometimes be chaotic and we are glad that we were able to help you relax and unwind. We hope to see you on your future travels. Sincerely, Sima More

Chicago
Top Contributor
76 reviews 76 reviews
73 hotel reviews
Reviews in 56 cities Reviews in 56 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 22 February 2013

Have stayed here on several occasions. And yes this is nicer than the neighboring Hampton which could use some freshing.... The gal at the front desk is great. Didn't catch her name but you won't find anyone friendlier or more helpful. The only gripe I had about this stay was the faint smell of cigarette smoke in the room. The... More

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Sima M, General Manager at Holiday Inn Express Richmond, responded to this review
25 February 2013

Dear Kubzfan, Thank you for the nice review. I will make sure to share your comments with the Front Desk Associate that took care of you. We take great care to prepare all rooms for our guests and apologize for the discomfort you experienced with the faint smell. Our goal is to exceed your expectations on your next visit. Sincerely,... More

Jackson, Georgia
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
Reviews in 22 cities Reviews in 22 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 27 January 2013

I usually go to Richmond alone on business but this time I had company and didnt want to stay in any of the budget hotels which are, uh, scary to say the least. I was very pleased with my stay and the "corner suite" was well worth the money and was nicer than some of the "executive level" rooms that... More

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Sima M, General Manager at Holiday Inn Express Richmond, responded to this review
29 January 2013

Dear Amethyst-King, Thank you for your kind words and review. We strive to provide our guests with the best service possible and the staff will be thrilled to know that they delivered just that. We hope to see you on your next trip to Richmond. Sincerely, Sima More

Redding, California
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 27 January 2013 via mobile

Great value, good location near to San fran. Fantastic rooms, spacious, good mattresses & pillows. Nice clean bathrooms. Breakfast is great, pancakes, eggs, bacon, toast, muffins... All you could want. Thoroughly recommend.

Was this review helpful? Yes 1
Springfield
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 of 5 stars Reviewed 20 January 2013

The hotel was very clean and up to date, but the staff is what made the experience so great. As the other reviewers indicated, the hotel was right off the freeway, but we couldn't hear the traffic noise. The manager who was manning the front desk was friendly and made us feel more than welcome. Every employee at the hotel... More

Was this review helpful? Yes
Sima M, General Manager at Holiday Inn Express Richmond, responded to this review
29 January 2013

Dear Nancy N. Thank you for the wonderful review! Our entire staff takes great pride to ensure that each and every guest has a memorable experience. We hope to see you on your future travels. Sincerely, Sima More

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Additional Information about Holiday Inn Express Richmond

Also Known As:
Holiday Inn Express Richmond Hotel Richmond
Holiday Inn Express Richmond Hotel
Holiday Inn Richmond
Richmond Holiday Inn
Address: 1990 Colby Taylor Drive, Richmond, KY 40475
Phone Number:
Region: United States > Kentucky > Richmond
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in Richmond
#1 Family Hotels in Richmond
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Welcome to Richmond, KY. If you're looking for a place where friendly people and smiling faces are the hallmark of a city, where the blend of historic places, modern conveniences and Southern hospitality are vibrant, we welcome you to look no further and stay with us. Located off I-75 at exit 87, with 81 spacious rooms, a free 'hot' deluxe breakfat bar, wireless Internet and an indoor pool. With just a short drive to downtown enjoy the scenery of historic buildings, shopping, and dining. At Lake Reba Recreational Complex, you will find, a beautiful fishing lake, walking and running trails, playgrounds, Gibson Bay Gold Course, Adventure Falls Miniature Golf and Paradise Cove Pool. Visit Hummel Planetarium on EKU's campus for a trip to outer space! If you decide to drive around you will see places such as Ft. Boonesborough State Park, White Hall Historic Site, Valley View Ferry, and the American and Civil War Battlefield sites. At Bybee Pottery, located on HWY 52E, among the southern hills of Madison County, you can still watch pottery being made, this tradition has been going on there for 200 years. Our new Richmond Center, located across the street has stores such as, Belk, JC Penny, Hastings Entertainment, Logan's Steakhouse, Culvers, Cinemark Movies. Acres of Land Winery has delicious dining and remarkable home grown wine. Galaxy Bowling and Champions Sports bar is fun for the whole family. ... more   less 
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