The rooms definitely need updating. Aside from updating issues, there were more serious issues. The shower barely dribbled water to take a shower. I picked up the phone to call the Front Desk, but the phone doesn't work--nothing, completely dead. The make-up mirror was wobbly and wouldn't stay in place so it was no good. When we were checking out,... More

We have stayed here several times and never have prolbems. Our room was clean and the service we received from staff was better than before. The rooms are dated and have old style tv's but how much time are you really in the room. Loved the buffet, now mind you its not vegas but very good for the price. Cant... More

Terrible! Horrible! Nasty! Filthy! This hotel needs a lot more than an update. Both the building and the staff need to be replaced. It had burn holes in the carpet as well as on every flat service, there was mold in the shower and behind the toilet. The fire sprinkler was leaking so that the wall most likely stays wet... More

Nice large bath tub with mirrors all around maybe for a nice trip however pillows were small, bed was hard, wish the TV's were updated to hdtv but who spends time in there room right? Also the AC did not seem to cool down the room much and this was in April Seafood buffet was wonderful

I have always enjoyed this casino and hotel. But it is sorely lacking now compared to the great new casinos and hotels in the Shreveport area. Even stopping by the casino briefly to use some player card money turned into us walking in and walking right back out. It was entirely too smoky. They need to update their ventilation system!... More

My nite on the town turned into the hotel stay from **** . We were awakend at 6;30am by things being thrown against the wall and breaking and a guy yelling obsenities at whoever else in the room next door. Had to call security 3 time and threaten to call 911 to get them to come deal with it. I... More

We ended up there, not because of our wanting to. It is not the Hotel of the past. It needs to have an ugrade done.. yesterday. Not what you would expect from a hotel hoping to get return guests. Even if they were to comp the rooms from the casino, I don't think we would stay. To top off our... More

I don't know where some of these people were staying, but it wasn't at Diamond Jacks. Are the rooms in desperate need of upgrading? Yes. Are they dirty? My husband and I have been staying at DJ's for almost 8 years. We have never gotten a dirty room. The bathrooms have always been clean and smell fine. Could they use... More

Do not stay here. Whatever you do just know this is a dive and even if you think one night will be good because it is the only option, then absolutely do NOT make the trip. This place is horrible. There are no drinks in the gambling areas, not one cocktail waitress, and not one human being who is involved... More