We had just stayed at the Best Western Northpark in Covington, La and had a great experience, so we decided to stay at this one. Nobody was at the front desk, we waited several minutes. The lady who was washing and folding sheets would check for stains and the clean sheets were always on the floor. We had a nonsmoking...
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Thank you for completing the survey regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations and we are sorry that you encountered an unacceptable level of guest service during your stay at our hotel. Your satisfaction is important to us and we will be using the...
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