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BEST WESTERN University Inn

2.0 of 5
46053 North Puma Drive, Hammond, LA 70401-7026
Hotel amenities
BEST WESTERN University Inn
Professional photos 
10 traveller photos
Ranked #10 of 16 hotels in Hammond
3.5 of 5 stars 21 Reviews
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21 reviews from our community

    Trip type
Traveller rating
    7
    3
    5
    1
    5
Date Rating
Unkompromised
1 review
“I felt that the Hotel was very competitive with the one surrounding it... Offering good quality rooms and service at a fair rate”
5 of 5 stars Reviewed 3 November 2011

Awesome experience, with food and shopping nearby! Would do it again! More

Was this review helpful? Yes
adorableme, General Manager at BEST WESTERN University Inn, responded to this review
11 November 2011

Thank for you comments regarding your stay at Best Western University, Hammond,LA. We value the opinions of all our guests as our focus is to provide exceptional service and knowing that we have accomplished this goal with you just encourages us to thrive to the level of excellence that all of our guest deserve. Thank you again! More

PVJOE
Palos Verdes, CA
2 reviews
1 helpful vote
“GREAT Price; Great Service; Great Location”
4 of 5 stars Reviewed 11 October 2011
1
person found this review helpful

I needed a place for a week. The service and all were very good; excellent value too. The accommodations were very good; great service to resolve to my complete satisfaction a couple of issues that developed. The staff were readily available and committed to providing the desired service and beyond! The breakfast that was included in the stay was also... More

Was this review helpful? Yes
lovergirl79, General Manager at BEST WESTERN University Inn, responded to this review
16 October 2011

Thank for you comments regarding your stay at Best Western University, Hammond,LA. We value the opionions of all our guests as our focus is to provide exceptional service and knowing that we have accomplished this goal with you just encourages us to thrive to the level of excellence that all of our guest deserve. Thank you again! More

LMaryland
Washington DC, District of Columbia
1 review
“Great Price, Great Service, Great Hotel”
5 of 5 stars Reviewed 30 August 2011

I travel frequently (usually twice a month) because of my job and have stayed at nearly every hotel chain imaginable. I must say my experience at this hotel was superb from the the time I checked in until the time I checked out. The staff was not only extremely friendly, they were also very helpful by providing me with directions... More

Was this review helpful? Yes
lovergirl79, General Manager at BEST WESTERN University Inn, responded to this review
16 October 2011

Thank for you comments regarding your stay at Best Western University, Hammond,LA. We value the opionions of all our guests as our focus is to provide exceptional service and knowing that we have accomplished this goal with you just encourages us to thrive to the level of excellence that all of our guest deserve. Thank you again! More

Pamela B
Loranger, Louisiana
1 review
“Loved It and will be back”
5 of 5 stars Reviewed 29 August 2011

The service was timely and polite. The rooms were clean and fresh. I liked the quietness the most. More

Was this review helpful? Yes
lovergirl79, General Manager at BEST WESTERN University Inn, responded to this review
16 October 2011

Thank for you comments regarding your stay at Best Western University, Hammond,LA. We value the opionions of all our guests as our focus is to provide exceptional service and knowing that we have accomplished this goal with you just encourages us to thrive to the level of excellence that all of our guest deserve. Thank you again! More

Candice2001
Smyrna, Georgia
1 review
“OMG!! THE BEST SERVICE EVER!!!”
5 of 5 stars Reviewed 18 August 2011

I thoroughly enjoyed my stay here! The staff was very friendly and responsive to my needs. I would definitely recommend this place to other people. My husband and I were here for a week and enjoyed every moment of it. I would definitely stay here again. More

Was this review helpful? Yes
lovergirl79, General Manager at BEST WESTERN University Inn, responded to this review
16 October 2011

Thank for you comments regarding your stay at Best Western University, Hammond,LA. We value the opionions of all our guests as our focus is to provide exceptional service and knowing that we have accomplished this goal with you just encourages us to thrive to the level of excellence that all of our guest deserve. Thank you again! More

waslcajun
Vinton, LA
Senior Reviewer
6 reviews
6 helpful votes
“Beware - clean but staff lacks training”
3 of 5 stars Reviewed 28 July 2011
1
person found this review helpful

The room was clean, smelled nice BUT our air conditioner did not keep the room cool. Lickily I travel with a fan...but usually only need it for the white noise. The staff makes (or breaks) a hotel and this staff lacks traing And has absolutely NO customer focus. Not many choices in town...so as lomg as you have low expectations... More

Was this review helpful? Yes
adorableme, General Manager at BEST WESTERN University Inn, responded to this review
30 July 2011

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we... More

bblakemore
Pipe Creek, Texas
Reviewer
3 reviews
1 helpful vote
“would never go there again”
1 of 5 stars Reviewed 6 July 2011
1
person found this review helpful

We were awakened at 12:30 am and again at 5:30 AM by a man banging on the door saying are you awake in there, when we answered thinking the place was on fire, this person said I'M Sorry wrong room. I spoke with the front desk who shrugged his shoulders and said I'm sorry. Along with a bad nights sleep,... More

Was this review helpful? Yes
adorableme, General Manager at BEST WESTERN University Inn, responded to this review
30 July 2011

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we... More

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1 helpful vote
“Loved the friendliness of the staff and the close location to things so will be back”
4 of 5 stars Reviewed 27 June 2011
1
person found this review helpful

Staff was very friendly and helpful. The rooms were neat and clean...just needed a little upgrading on things but overall were good. The continenral breakfast was terrific every morning. Will definitely return., More

Was this review helpful? Yes
adorableme, Front Office Manager at BEST WESTERN University Inn, responded to this review
4 July 2011

Thank for you comments regarding your stay at Best Western University, Hammond,LA. We value the opionions of all our guests as our focus is to provide exceptional service and knowing that we have accomplished this goal with you just encourages us to thrive to the level of excellence that all of our guest deserve. Thank you again! More

barbarawest
Hammond, Louisiana
1 review
“Pastor Jones stay was quite enjoyable, the hotel atmosphere was wonderful and the service was very commendable.”
5 of 5 stars Reviewed 7 June 2011

The room was neat and clean, staff was very curteous, the location was perfect within 2 miles of the church in which the Pastor Jones ran revival. Thanks will for sure use the facility when in the area and needing a hotel to stay. Thanks to Mrs. LaShondra Varnado and staff for making Pastor's stay a pleasant expericence. More

Was this review helpful? Yes
BWSALESHAMMOND, Director of Sales at BEST WESTERN University Inn, responded to this review
9 June 2011

Thank for you comments regarding your stay at Best Western University, Hammond,LA. We value the opionions of all our guests as our focus is to provide exceptional service and knowing that we have accomplished this goal with you just encourages us to thrive to the level of excellence that all of our guest deserve. Thank you again! More

Jennabrown
Senior Reviewer
6 reviews
2 helpful votes
“Excellent service! Great experience!”
5 of 5 stars Reviewed 21 February 2011

Every single person I encountered there was genuinely happy in giving great service. I will definitely be staying again, and would absolutely recommend it to others. More

Was this review helpful? Yes

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BEST WESTERN University Inn Also Known As

  • Best Western Hammond
  • Hammond Best Western
Address: 46053 North Puma Drive, Hammond, LA 70401-7026

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BEST WESTERN University Inn
46053 North Puma Drive
Hammond, LA 70401-7026
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