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All 2 Harahan hotels

Hampton Inn & Suites Elmwood

2.5 of 5
5150 Mounes Street, Harahan, LA 70123
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63%
Ranked #2 of 2 hotels in Harahan
Most recent review
5 of 5 stars Reviewed 3 June 2013
David C Bloomington, United States
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63 reviews from our community

    Trip type
Traveller rating
    13
    27
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    11
    3
Date Rating
Bloomington, United States
1 review
5 of 5 stars Reviewed 3 June 2013

Everyone at the front desk was extremly nice and helpful, especially Kris ;). The breakfast every morning was well maintaned and varied daily. There was plentiful shopping and restaurants within walking distance of this hotel.

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Fort Smith, United States
1 review
2 of 5 stars Reviewed 26 May 2013

The room smelled of urine. Bugs in floor and bed. Old and dirty furniture. No extra pillow for sofa-bed. No extra sheets for sofa-bed. This property not up to normal Hampton standards. The property is about to undergo a complete remodel. Unfortunately, it did not happen before I checked in. Should be up to standards by Fall of 2013.

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Jennifer P, General Manager at Hampton Inn & Suites Elmwood, responded to this review
30 May 2013

Dear Traveler, Thank you for your review of your past stay at our hotel. We always appreciate hearing from our guests - including when comments help identify ways we can improve. I was disappointed that you went through some inconveniences while staying with us. I understand that you found our property to be somewhat dated and worn. I truly regret... More

Baton Rouge, Louisiana, United States
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 24 May 2013 via mobile

I just completed a statewide trip and stayed in two other Hampton Inns. In comparison, this one is massive. They are lacking an exercise room on the grounds, but provide a 3 hour pass to a local gym across the street. The manager's evening reception was the best of the three providing po boys, chips and choice of alcohol and... More

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Jennifer P, General Manager at Hampton Inn & Suites Elmwood, responded to this review
30 May 2013

Dear Traveler, Thank you for your review. I certainly hope you enjoyed our hotel and accommodations, and we look forward to seeing you again in the near future when our renovations are complete. Hope your future travels are safe, and again, we hope to see you soon. We love having you here! Jennifer Portera General Manager Hampton Inn & Suites... More

Charlotte, North Carolina
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 24 May 2013

This is a hotel with nice clean rooms, but this is LA, and the humidity hangs in the air permanently. This leads to a feeling of dampness, and a slight odor that will be everywhere, not just this hotel. As a warning, they are undergoing some major renovations right now (that I was not told about in advance), so the... More

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Jennifer P, General Manager at Hampton Inn & Suites Elmwood, responded to this review
30 May 2013

Dear Traveler, Thank you for your review. We're glad you enjoyed your stay with us and hope to see you again soon. Jennifer Portera General Manager More

Senior Contributor
29 reviews 29 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 19 May 2013 via mobile

If you are looking for a nice functional place to stay while in New Orleans, look no further. While the place is currently under construction, they do have a number of excellent things going on for it. A great continental breakfast each morning with hot options; free parking; close to major malls and restaurants; rooms that are clean with complimentary... More

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Brentwood, United States
1 review
3 of 5 stars Reviewed 6 May 2013

While I received a non-smoking room, the hallway leading up to my room smelled like an ashtray. The room itself was okay but the air was very humid even with the air on. Not a terrible stay but not fantastic either.

Review collected in partnership with Hampton

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Jennifer P, General Manager at Hampton Inn & Suites Elmwood, responded to this review
15 May 2013

Dear Traveler, I appreciate the review of your recent stay at our hotel. I understand that you were disappointed and that we came short of delivering what you are accustomed to expect from us. I truly apologize if this was the case and I can assure you that I will definitely keep your review in mind to improve our in-property... More

Omaha, United States
1 review
1 of 5 stars Reviewed 6 May 2013

This is the Worst Hampton Inn I've stayed at, the staff was not friendly, no exercise facility, the front was mess. I was given a smoking room, when my profile states non-smoking. I was shocked I stay at Hampton Inns every week. I will not come back to this one unless there is a complete overhaul.

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Akron, Ohio
1 review
3 of 5 stars Reviewed 3 May 2013

I am a Hilton Honors member with extensive experience in Hampton Inns. This hotel's clientele seems to come primarily from those visiting one of the many nearby corporate offices. The hotel staff was simply outstanding, especially for advice on the Jazz Fest (special thanks to Jennifer) and for general help on NOLA (special thanks to Lynn and Rachel and Epipsy... More

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Jennifer P, General Manager at Hampton Inn & Suites Elmwood, responded to this review
8 May 2013

I appreciate the review of your recent stay at our hotel. I was delighted to read from your review that you found our staff to be outstanding, however, I understand that you were disappointed with some issues and that we came short of delivering what you are accustomed to expect from us. I truly apologize if this was the case... More

Orange Park, Florida
1 review
4 of 5 stars Reviewed 2 May 2013

We stayed at the hotel for five nights. On the third and fourth days the room was not serviced by housekeeping even after I placed a call to the front desk when we left the room on the fourth day. When we returned to the room much later in the afternoon the room still had not been serviced and I... More

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Harker Heights
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 30 April 2013

I'm a Hilton Honor member. I was truly shocked to smell the reeked odor of urine and smoke cover up by freezebreeze in the hallways as you enter the floors. I know renovation is in progress. But until completion this facility should be CLOSED. The carpet needs to be removed. The bathroom floors look like something from the 70's. I... More

Was this review helpful? Yes 1
Jennifer P, General Manager at Hampton Inn & Suites Elmwood, responded to this review
3 May 2013

Dear Traveler, I am terribly sorry that your experience at our hotel was disappointing. Your feedback is truly appreciated for it is one of the most important tools that allow us to improve the quality of our products and services. All of your comments will be discussed with our management team for immediate action. I would very much like the... More

 
 
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Additional Information about Hampton Inn & Suites Elmwood

Also Known As:
Hampton Inn & Suites Elmwood Hotel Harahan
Hampton Inn & Suites Elmwood Hotel
Hampton Inn And Suites Elmwood
Harahan Hampton Inn
Hampton Inn Harahan
Address: 5150 Mounes Street, Harahan, LA 70123
Phone Number:
Region: United States > Louisiana > Harahan
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Harahan
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The award winning Hampton Inn & Suites New Orleans Elmwood is conveniently located minutes from the New Orleans Airport in Elmwood Business Park. Featuring extended stay suites and flexible meeting rooms. You can attend business meetings and easily access all the arts, music, cuisine, and fun that makes New Orleans famous.The Hampton Inn & Suites Elmwood offers all of the modern amenities you expect from a Hampton Inn and the convenience of being close enough to all of the action that New Orleans offers without the hassle of dealing with sparse parking and large crowds.Adjacent to shopping, dining, and The Palace movie theater, you have many entertainment choices just steps away from the hotel. We are just minutes from Alario Sports Center, LaSalle Playground, and Lafreniere Park. We are just a short drive to the French Quarter, Morial Convention Center, and the Superdome. The Hampton Inn and Suites Elmwood puts you near the best attractions in New Orleans. ... more   less 
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